Leasing Consultant, Multifamily
About The Position
As a Leasing Consultant, you are an important member of the onsite management team, supported by a skilled and highly trained team. You create positive first impressions for visitors, prospects, and residents through a friendly, welcoming, and professional approach. You manage your success by meeting leasing goals, including occupancy and rent growth, and building rapport with prospects and residents. The role involves touring prospects around the property, answering questions about amenities and the local community, presenting the community and apartment-home lifestyle, assisting prospects with qualification and background checks, preparing apartments for move-in, and providing service that supports resident retention. You also organize office activities and rental paperwork. The position operates in a professional office environment and involves travel between properties, including outdoors in varying weather conditions. The compensation range is $16.15–$19.00. The amount offered may depend on factors such as location, experience, qualifications, and collective bargaining agreement coverage. The company will not pay less than minimum wage for this role.
Requirements
- High school diploma, GED, trade, technical, or vocational school education.
- At least 1 year of related experience.
- Effective communication and customer service skills.
- Basic computer skills in a Windows environment.
- Courtesy and professionalism.
- Strong organization skills and ability to meet deadlines.
- Ability to follow company policies and procedures.
- Ability to work professionally as a team player.
- Ability to meet the described physical demands, including standing and walking for extended or continuous periods, using office machinery, and lifting, carrying, pushing, pulling, or moving objects with the stated force limits.
- Ability to travel up to 25% of the time.
Responsibilities
- Tour the property with prospects and answer questions about amenities, the local community, and the grounds.
- Promote the community and apartment-home lifestyle to drive leasing.
- Collect appropriate information and initiate background checks to help prospects qualify for an apartment home.
- Ensure apartments are ready for move-in.
- Provide service to residents that exceeds expectations and supports resident retention.
- Organize and complete office activities and paperwork related to apartment rentals.
- Assist the leasing activities of the leasing staff.
- Perform other duties as assigned.
Benefits
- 120 hours of paid time off annually, prorated upon hire.
- 40 hours of sick time annually, prorated upon hire.
- Two volunteer days annually.
- 12 or more company holidays annually.
- Paid parental leave.
- Medical, dental, vision, and life insurance, with supplementary benefit options.
- Pet insurance and pre-tax spending accounts.
- Early access to pay.
- Company discounts with major retailers and service providers.
- Personal and professional development resources, including LinkedIn Learning.
- Employee Assistance Program and counseling services.
- Eligible employees may enroll in benefit programs that generally include health, vision, dental, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance, and paid and unpaid time away from work.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
