Leasing Consultant, Multifamily

Cushman & Wakefield•Sevierville, TN
•Onsite

About The Position

As a Leasing Consultant, you will be part of the onsite management team and help prospective residents and visitors form a positive first impression of the community. You will work toward leasing goals, including occupancy and rent growth, by building rapport with prospects and residents and highlighting the community and apartment-home lifestyle. The role also involves supporting resident retention, preparing apartments for move-in, and coordinating rental paperwork and office activities. This position operates in a professional office environment and includes travel between properties and buildings, sometimes outdoors in varying weather conditions. The role requires the use of standard office equipment and may require standing or walking for extended periods, climbing stairs or ladders, operating office machinery, and moving objects weighing up to 25 pounds. Travel may be required up to 25% of the time. The compensation range is $15.51–$18.25. Compensation may vary based on factors including location, market pay rates, collective bargaining agreement coverage, experience, and qualifications. The company will not pay less than minimum wage for this role.

Requirements

  • High school diploma, GED, trade, technical, or vocational school education.
  • At least 1 year of related experience.
  • Effective communication and customer service skills.
  • Basic computer skills in a Windows environment.
  • Ability to be courteous, professional, organized, and meet deadlines.
  • Ability to follow company policies and procedures and work as a team player.
  • Ability to stand and walk for extended or continuous periods and climb staircases, ladders, and/or step stools.
  • Ability to remain stationary (sitting or standing) for 85% of the time and regularly operate office machinery.
  • Ability to travel up to 25% of the time.
  • Ability to exert up to 25 pounds occasionally or frequently, and/or up to 10 pounds of force constantly to lift, carry, push, pull, or move objects.

Responsibilities

  • Tour the property with prospects and answer questions about amenities, the local community, and the grounds.
  • Highlight the quality of the community and apartment-home lifestyle to support leasing.
  • Collect appropriate information and initiate background checks to assist prospects in qualifying for an apartment home.
  • Ensure apartments are prepared for move-in.
  • Provide service to residents intended to exceed expectations and support resident retention.
  • Perform office activities and coordinate paperwork related to apartment-home rentals.
  • Assist the leasing activities of the leasing staff.
  • Perform other duties as assigned.

Benefits

  • 120 hours of paid time off annually, prorated upon hire.
  • 40 hours of sick time annually, prorated upon hire.
  • Two volunteer days annually.
  • 12 or more company holidays annually.
  • Paid parental leave.
  • Medical, dental, vision, and life insurance, with supplementary benefit options.
  • Pet insurance.
  • Pre-tax spending accounts.
  • Early access to pay.
  • Company discounts program.
  • Personal and professional development resources, including LinkedIn Learning.
  • Employee assistance program and counseling services.
  • Eligible employees may enroll in health savings accounts, retirement savings plans, disability insurance, and paid and unpaid time away from work.
  • Competitive pay.
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