Leasing Consultant

Legacy Partners • Santa Ana, CA

19d • Onsite

About The Position

The Leasing Consultant is responsible, under the supervision of the Business Manager or Leasing Manager, for marketing, leasing, and pre-leasing apartment homes. The role coordinates move-in information forms and helps resolve resident issues and concerns. This is an on-site, full-time position.

The position combines leasing and tours, marketing and outreach, resident relations, administrative support, property upkeep, and teamwork. Duties include assisting prospective residents, giving tours, explaining lease terms, supporting applicants, promoting the community, assisting residents and new move-ins, processing applications and deposits, maintaining records, inspecting apartments and shared areas, and supporting leasing goals and daily operations. Other reasonably related business duties may be assigned by the immediate supervisor or management.

Responsibilities

• Greet and assist prospective residents, give property tours, and match prospects with available units.
• Explain lease terms and guide applicants through the leasing process.
• Support marketing efforts and outreach campaigns; stay informed about local amenities and competitor properties.
• Promote community features and maintain the online reputation.
• Provide customer service and help resolve resident concerns.
• Assist with move-ins, welcome new residents, deliver notices, and support resident events and communication efforts.
• Process applications, collect deposits, and maintain accurate records and organized lease files.
• Handle daily phone and email traffic; maintain office supplies and general office organization.
• Regularly inspect apartments and community areas, report maintenance or safety issues, and submit service requests.
• Work with the team to meet leasing goals, support daily operations, and contribute to a positive, professional office environment.
• Perform other reasonably related business duties as assigned.

Benefits

• Medical, dental, vision, long-term disability, group life, and accidental death and dismemberment insurance.
• Health Savings Account with employer match for employees enrolled in medical coverage.
• Paid sick leave accrued at 1 hour per 30 hours worked, up to 120 hours.
• Vacation time accrued based on hours worked, up to 120 hours during the first five years, with additional accrual over time.
• 10 paid holidays per year.
• Paid jury duty and bereavement leave.
• 401(k) with company match, eligible after 90 days of employment.
• Anniversary rewards and sail-away days.
• A housing discount, generally 20%, may be available when living and working at the same site if a slot is open; availability is limited and rental qualifications apply.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed