Lead Medical Assistant Jobs

About The Position

Requirements

• Completion of a Medical Assistant program and certification; RMA or CMA required.
• Completion of BLS or another approved CPR course required, with recertification every two years.
• Ability to balance multiple priorities and tasks.
• Ability to make professional decisions under the supervision of physicians and licensed nurses.
• Professional interaction skills with physicians, outside offices, pharmacies, referring agencies, hospital personnel, and support staff.
• Excellent verbal and written communication skills.
• Ability to read and comprehend all information required for the position.
• Ability to calculate figures and amounts required for medication administration.

Nice To Haves

• At least two years of clinical experience in a fast-paced ambulatory setting.
• Women’s health experience.
• Prior leadership experience.

Responsibilities

• Participate in implementing Department and EVMS Medical Group policies and procedures.
• Promote the philosophy, goals, and objectives of EVMS and the Department of OB/GYN.
• Collaborate with department leadership to maintain efficient clinic workflows.
• Serve as a designated Electronic Health Record (EHR) Super User for providers and staff.
• Oversee completion and processing of clinic documentation.
• Provide daily end-of-shift reports to department management.
• Perform regular audits, including chart and procedure audits.
• Train and onboard new clinic staff on triage, workflows, tasks, and documentation.
• Monitor clinic operations and proactively address workflow needs.
• Attend clinic staff, department, and provider meetings as requested.
• Participate in quality improvement initiatives and educational activities.
• Provide individualized patient care and education tailored to patient needs.
• Open and prepare charts for clinic visits.
• Improve patient understanding of treatment options and care plans.
• Take medical histories and record vital signs.
• Obtain records from referring physicians, hospitals, laboratories, emergency departments, and radiology facilities accurately.
• Prepare patients for examinations and procedures.
• Assist physicians with examinations and diagnostic procedures.
• Perform triage tasks, including escorting patients to treatment rooms.
• Draw blood and administer injections under the supervision of a Physician or Registered Nurse.
• Change wound dressings and provide post-procedure care.
• Explain treatments and procedures to patients.
• Chaperone and assist during colposcopies, hysteroscopies, and other minor procedures.
• Collect and prepare laboratory specimens.
• Reconcile allergy lists, medication lists, and smoking status.
• Instruct patients on medications, treatments, and special diets.
• Maintain clean, well-equipped examination rooms and sterilize instruments.
• Follow infection control, environmental safety, and patient confidentiality protocols.
• Facilitate referrals to consultants as directed by physicians.
• Assist physicians in addressing patient questions and concerns.
• Assist with scheduling diagnostic tests, procedures, and ultrasounds.
• Perform phone triage under the supervision of an RN.
• Provide pre-operative education under the supervision of an RN or physician.
• Collaborate with billing to obtain authorizations for medications, contraceptive devices, and surgeries.
• Receive and complete assigned tasks from providers.
• Ensure efficient workflow and adherence to departmental standards.
• Support back-office administrative functions as required.
• Participate in staff meetings, educational lectures, and quality improvement initiatives.
• Perform other duties as assigned based on departmental needs.