Medical Assistant - Lead

Vista Community Clinic•Vista, CA
•$24 - $27

About The Position

Vista Community Clinic (VCC) is a private, nonprofit, multispecialty outpatient clinic network serving patients across San Diego, Orange, Los Angeles, and Riverside counties. The Lead Medical Assistant supports physicians, nurse practitioners, physician assistants, and nurses by taking vital signs, assisting with examinations and procedures, and leading and delegating work to lower-level staff. The role also supports patient flow and back-office operations, room readiness, supplies, equipment and temperature logs, staff training, and coverage for absences. The position performs a broad range of clinical and administrative medical assistant duties, including preparing patients and examination rooms, assisting providers, performing screening tests and venipuncture, administering injections under direct provider supervision, maintaining electronic patient records, and supporting minor surgery and specialty procedures under direct provider supervision. The role requires at least four years of back-office experience, a clinical medical assistant certification, phlebotomy certification, CPR certification, and English/Spanish bilingual ability. The posted pay range is $23.50–$27.00, depending on experience. Eligible employees may receive competitive compensation and benefits, including medical, dental, and vision coverage, company-paid life insurance, flexible spending accounts, and a 403(b) retirement plan. VCC also describes a robust training and development culture.

Requirements

  • High school graduate or equivalent.
  • Bilingual in English and Spanish.
  • Clinical Medical Assistant Certification indicating completion of a program from an approved school or hospital.
  • At least four years of back-office experience.
  • CPR Certification (BLS Child, Infant, Adult).
  • Phlebotomy certification.
  • Knowledge of and ability to perform the full range of professional medical assistant duties.
  • Experience or familiarity with Practice Management and Electronic Medical Records systems.
  • Knowledge of community health centers, public assistance programs, state and federal regulations, and managed care systems.
  • Ability to work independently, take initiative, and be proactive.
  • Excellent knowledge of general back-office procedures, including taking vital signs, performing venipuncture, and administering immunizations.
  • Excellent organizational, time-management, and interpersonal skills.
  • Comprehensive knowledge of medical terminology in English and Spanish.
  • Emergency response capability for possible crisis situations.
  • Excellent verbal and written communication skills for interactions with patients or clients, providers, and staff.
  • Ability to interact professionally with personnel at all levels.
  • Ability to work with people of all social and ethnic backgrounds and within the constraints of government-funded programs.

Nice To Haves

  • NextGen experience is preferred.

Responsibilities

  • Report equipment failures to the Clinic Manager.
  • Serve as a positive role model and represent the clinic positively.
  • Assign providers to rooms and ensure examination rooms are stocked and set up.
  • Complete monthly logs; monitor supplies and expiration dates; and order and maintain supplies.
  • Assist with coverage for leaves, vacations, and sick days.
  • Assist management with oversight of patient flow and back-office operations.
  • Ensure control and temperature logs are completed daily.
  • Verify that patient rooms are fully stocked.
  • Ensure Medical Assistants are working efficiently.
  • Report Medical Assistant training needs to the Clinic Manager.
  • Assist with training new Medical Assistants and serve as a resource to other Medical Assistants.
  • Assist the Clinic Manager with testing, maintaining, and updating Medical Assistant skills.
  • Print and review the daily schedule in preparation for the workday.
  • Prepare patients for examinations and assist providers with examinations and procedures.
  • Take and record vital signs, height, and weight; plot growth charts; and record immunizations.
  • Apply and remove bandages, dressings, orthopedic appliances, and similar devices; assist providers with cast, splint, and orthopedic appliance applications.
  • Select and adjust crutches and instruct patients in their proper use.
  • Perform routine medical-office laboratory and screening tests, including visual acuity, audiometric screening, Snellen, spirometry, and EKG tests.
  • Set up appropriate instrument trays for special procedures.
  • Verify the purpose of each patient visit and prepare rooms for provider use according to patient needs.
  • Provide counseling, care and follow-up instructions, health education, and materials as directed by the provider.
  • Provide confidential, culturally sensitive, appropriate language translation between providers and patients.
  • Administer intramuscular, subcutaneous, and intradermal injections; perform skin tests and venipuncture under the direct supervision of a provider.
  • Wash, wrap, and autoclave instruments according to guidelines.
  • Prepare disposable and infectious waste for appropriate disposal.
  • Maintain complete and accurate electronic patient records and charges.
  • Complete required electronic forms for medical treatment, including radiology and laboratory slips and referrals based on provider findings.
  • Assist with minor surgery and other specialty surgical and medical procedures only under direct provider supervision.

Benefits

  • Competitive compensation and benefits (for eligible employees).
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Company-paid life insurance.
  • Flexible spending accounts.
  • 403(b) retirement plan.
  • Training and development opportunities.
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