Medical Assistant Lead

Uropartners•Hinsdale, IL

12d•$22 - $24•Onsite

About The Position

The Medical Assistant Lead supports the delivery of urological services and performs routine administrative and clinical tasks to help keep the medical office running smoothly. The role works as an effective member of the interdisciplinary team, collaborating with practice staff and other professionals to provide efficient patient care and achieve desired patient outcomes. Duties are performed under the direction of the assigned direct supervisor and may vary with affiliate or location needs and state requirements. The position is full-time, Monday through Friday, for 24–32 hours per week, at 950 North York Road, Hinsdale, Illinois 60521. No weekends or nights are currently required. The starting pay range is $22.00–$24.00. Minimal travel is required.

Requirements

High school diploma or equivalent.
Graduate of an accredited Medical Assistant program and/or equivalent relevant experience, as required by applicable state regulations.
One year of experience working within a physician’s office.
BLS certification required.
Ability to perform well in stressful situations.
Knowledge of healthcare systems operations, such as EMR and practice management solutions.
Ability to work independently and manage multiple deadlines.
Project management ability.
Vendor-relations ability for Medical Assistants required to order office and clinical supplies.
Database-management ability.
Strong problem-solving skills.
Skill using computer programs and applications, including Microsoft Office.
Excellent verbal and written communication skills.
Ability to deliver exceptional patient service throughout all interactions.
Excellent organizational skills and attention to detail.
Ability to comply with HIPAA patient-confidentiality regulations.
Ability to meet the role’s physical demands, including frequent carrying of 1–25 pounds, occasional carrying of 26–50 pounds, and the specified occasional or seldom pushing, pulling, and lifting tasks.

Nice To Haves

Medical Assistant certification or registration preferred.
Urology experience desired.
Previous lead experience preferred.

Responsibilities

Perform administrative and clinical duties under the direction of the assigned direct supervisor.
Coordinate and schedule patient appointments with physicians, nursing staff, and other team members.
Take a lead role in training new Medical Assistants, assist with orientation and training of new personnel, and serve as the point person when the Office Manager is absent.
Assist with supervision of clinic staff work and performance.
Greet and prepare patients; measure and record vital signs; document patient interviews, histories, and chief complaints.
Educate patients about medications, disease management, home treatments, and special diets.
Prepare patients for examinations, perform routine screening tests, and assist physicians with examinations.
Collect blood and other laboratory specimens and perform basic laboratory tests; perform EKGs after required training.
Assist with X-ray and physician therapy procedures.
Prepare and administer medications with physician authorization; change dressings, apply bandages, remove sutures, and perform other first-aid procedures.
Perform CPR when necessary if BLS certified.
Prepare accurate, legal, and ethical documentation and ensure medical records are accurate and complete.
Open the office in the morning and close it in the afternoon.
Maintain patient logs for laboratory requests, CT scans, and other treatment orders, and maintain the prescription ledger when needed.
Maintain back-office patient flow, keep rooms full, and assist with room turnover.
Complete thorough new-patient work-ups, including X-rays, vital signs, and explanation of the new-patient packet; add medical history for new patients and accurately update established patients’ histories.
Set up examination rooms accurately and completely for physicians and ensure patients’ medications are updated before physician visits.
Set up in-office surgical procedures and ensure consent forms are completed correctly while avoiding excessive medical abbreviations.
Scribe as assigned based on physician-office workflow.
Prepare for the following day’s patients, including confirming next-day visits.
Complete patient medical-record requests when needed and ensure proper handoff of responsibilities when tasks are complete.
Meet attendance criteria, start work promptly, and be punctual and dependable for assigned or confirmed shifts.
Demonstrate respect for cultural diversity and use time and resources effectively.
Adhere to and support compliance and accreditation efforts, including OSHA, HIPAA, and CMS requirements for Parts C and D General Compliance and Fraud, Waste & Abuse.
Follow applicable laws and regulations, the Solaris Health Code of Conduct, and Solaris Health and affiliated-practice policies and procedures; protect patient health information, promptly report suspected concerns or violations, and complete annual compliance training on time.
Perform other position-related duties as assigned.