Lead Medical Assistant

Prime Occupational Medicine•Reserve, LA

About The Position

PRIME Occupational Medicine’s mission is to provide employers worldwide with tools to optimize efficiency and improve workers’ health and safety. The Lead Medical Assistant works under the guidance of the Clinic Supervisor to maintain efficient patient flow and quality care during clinic and on-site hours. The role serves as a liaison between the supervisor and staff, trains new staff, supports yearly certification, recognizes ethical and legal responsibilities, and performs clinical procedures and administrative duties. The Lead Medical Assistant may perform supervisory duties when the Clinic Supervisor is absent, assist with performance reviews, and keep the supervisor informed of early personnel issues. The position is hourly and non-exempt, based at various PRIME locations. Travel may be required, and dependable transportation is required.

Requirements

Certified Clinical Medical Assistant (CCMA) or Medical Assistant certification required.
Phlebotomy certification required.
At least five years of experience in a medical clinic setting.
Knowledge of and adherence to HIPAA privacy and confidentiality standards.
Must pass a DISA drug screen and background check.
Must have reliable transportation.
Professionalism, confidentiality, and excellent communication skills.
Ability to maintain client and staff confidentiality.
Reliability, compassion toward patients, stress management, teamwork, and ability to work independently.
Ability to work quickly and accurately.
Ability to learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely workflow decisions.
Ability to communicate with employees and visitors and complete tasks under speed or productivity quotas.
Ability to operate standard office equipment and keyboards.
Ability to sit or stand for prolonged periods; lift, carry, push, pull, or otherwise move objects up to 75 pounds; perform repetitive motions and substantial wrist, hand, and finger movements; and maintain close visual acuity for data work, transcription, computer use, and reading.
Ability to walk short distances and drive a vehicle to deliver and pick up materials.

Responsibilities

Provide backup support to the medical assistant team and perform medical assistant functions.
Assist with clinic scheduling, problem-solving, patient wait times, and other matters affecting efficient, quality service.
Review charts, lab test results, and required forms for completeness and determine whether follow-up is needed.
Oversee medical supplies inventory and preventive maintenance of medical equipment; sterilize instruments and supplies, inventory stock, place orders, and verify receipt.
Provide support for injury care and provide on-site services.
Work collaboratively with the Clinic Supervisor and staff on programs to improve client outcomes.
Serve as temporary Clinic Supervisor when the Clinic Supervisor is absent.
Perform phlebotomy services and administer injections.
Maintain a safe, secure, and healthy work environment by following standards, procedures, and legal regulations.
Keep equipment operating by following instructions, troubleshooting breakdowns, maintaining supplies, and performing preventive maintenance.
Maintain job knowledge through educational opportunities and professional publications.
Follow professional standards, facility policies and procedures, and federal, state, and local requirements.
Assist with performance reviews.
Keep the Clinic Supervisor apprised of early personnel issues.
Perform other duties as assigned.
Work overtime, weekends, or holidays if required; maintain attendance and punctuality.
Travel if required and use dependable transportation.