Lead Medical Assistant

CenterWell•Anderson, SC
•Onsite

About The Position

The Medical Assistant 4 is the first point of contact for patient care and performs administrative duties in addition to patient care. The role takes ownership of advanced and highly specialized administrative, operational, and customer support duties that require independent initiative and judgment. It performs clinical duties such as discussing symptoms, obtaining vital signs, administering medications and vaccines, performing phlebotomy, collecting specimens, conducting diagnostic screening tests, sterilizing and cleaning equipment, maintaining examination rooms, and documenting information in electronic medical records. The Medical Assistant collaborates closely with physicians and Advanced Practice Providers and delivers direct patient care within the scope of active certification. The role makes decisions about daily priorities for an administrative work group and/or external vendors, coordinates work activities, monitors progress toward schedules and goals, and often oversees others or serves as the primary administrative owner of a process, program, product, or technology. It works within broad guidelines with little oversight. The Medical Assistant 4 contributes to process improvement, provides in-depth education and training, and offers advanced guidance and mentoring to other Medical Assistants. This is a patient-facing role and participates in the Tuberculosis (TB) screening program; TB screening is required upon hire. The position is in-office in Anderson, South Carolina, Monday through Friday, 8:00 AM to 5:00 PM, with 40 scheduled hours per week. The stated annual pay range is $48,300–$65,900, and the role is eligible for a bonus incentive plan.

Requirements

  • High school diploma or equivalent.
  • At least 3 years of Medical Assistant experience.
  • Phlebotomy experience.
  • Medication and vaccine administration experience.
  • Certified or registered Medical Assistant.
  • CPR certification.

Nice To Haves

  • At least 1 year of Medical Assistant experience in a PCO center.
  • Value Based Care experience, including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience.
  • Bilingual proficiency in English and Spanish; must pass a proficiency exam before communicating in a foreign language.

Responsibilities

  • Serve as the first point of contact for patient care and perform related administrative duties.
  • Perform clinical duties, including discussing symptoms, obtaining vital signs, administering medications and vaccines, performing phlebotomy, collecting specimens, conducting diagnostic screening tests, sterilizing and cleaning equipment, maintaining examination rooms, and documenting information in electronic medical records.
  • Collaborate closely with physicians and Advanced Practice Providers.
  • Deliver direct patient care within the scope of active certification.
  • Set daily priorities for an administrative work group and/or external vendors; coordinate work activities and monitor progress toward schedules and goals.
  • Oversee work of others and/or serve as the primary administrative owner of a process, program, product, or technology.
  • Contribute to process improvement.
  • Provide in-depth education and training and advanced guidance and mentoring to other Medical Assistants.
  • Complete TB screening upon hire.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement savings plan
  • Paid time off
  • Company and personal holidays
  • Paid parental and caregiver leave
  • Short-term disability
  • Long-term disability
  • Life insurance
  • Bonus incentive plan
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