Lead Phlebotomist/Medical Assistant (Team Manager)
About The Position
Life Line Screening is hiring a Lead Phlebotomist/Medical Assistant (Team Manager) to lead a team of technicians while continuing to work hands-on with patients. The role is based in a community event setting, with a fast-paced work environment and a different location each day. As part of the clinical team, the employee performs preventive health screenings and helps maintain high standards of clinical quality and customer service. The position combines team leadership and operational duties with core Medical Assistant and phlebotomy work. The employee provides support, training, and development to the team; works with the Operations Director on performance and budgetary goals; and participates in hiring and training. Clinical duties include working across screening areas, reviewing participant records, performing scheduled blood draws, monitoring patients and samples, maintaining patient comfort and confidentiality, sanitizing equipment and work areas, and preparing specimens for shipment where applicable. The role also includes end-of-day reporting and paperwork, bank deposits, shipping and receiving, and company van maintenance as needed.
Requirements
- Extensive work experience in customer-facing Medical Assistant and phlebotomy duties.
- At least 3 years of adult venipuncture experience and precise phlebotomy skills.
- Proven work experience in a leadership capacity.
- Experience with a centrifuge and separating serum and plasma specimens into transport tubes using transfer devices.
- Inpatient or outpatient draw experience, such as in a hospital, nursing home, doctor's office, as a traveling phlebotomist, or at a draw center.
- Desire to provide excellent customer service.
- Excellent attention to detail and organizational skills.
- Valid driver's license and eligibility for coverage under the company's vehicle insurance policy.
- Leadership, teamwork, and collaboration skills.
- Ability to share van-driving duties and load and unload equipment weighing up to 50 pounds.
Nice To Haves
- Phlebotomy certification from ASCP, NPA, NHA, or AMT is preferred.
Responsibilities
- Provide direct support, training, and development to the team while maintaining clinical quality and customer service standards.
- Work with the Operations Director to establish team performance and budgetary goals, and coach and encourage the team to meet or exceed them.
- Participate in interviewing, hiring, and training new staff.
- Complete end-of-day reports and paperwork, bank deposits, shipping and receiving, company van maintenance, and other operational duties as required.
- Cross-train and participate in Medical Assistant duties in Ankle Brachial Index, Osteoporosis, AFIB, Registration, and Laboratory screening areas.
- Review participant records for accuracy and completeness.
- Conduct venipuncture and finger-stick procedures when scheduled.
- Monitor patients for reactions and ensure sample quality.
- Maintain patient confidentiality and comfort while meeting customer service expectations throughout the process.
- Oversee proper sanitation and cleaning of equipment and work areas between patients.
- Package and ship specimens to the central laboratory daily, where applicable.
- Share responsibility for driving the company van and loading and unloading equipment.
Benefits
- No work on holidays or Sundays.
- No on-call duties or third shift.
- Monthly team incentive pay.
- C.A.R.E. milestone bonus, with qualifying payments at 3 months, 6 months, and annually.
- Immediate eligibility for holiday pay.
- Comprehensive benefits package after a 30-day waiting period, including medical, dental, vision, 401(k) with employer match, and courtesy Life Line Screening screenings.
- Paid time off package.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
