Medical Assistant (Phlebotomist)

Patient First•Midlothian, VA

About The Position

The Medical Assistant (Phlebotomist) supports patient care by locating patients, taking vital signs, triaging and assessing patients, and preparing them for examinations and treatment. The role uses the electronic medical record system, communicates patient symptoms and care needs to Nurses and Physicians, assists with patient treatment, and performs assigned laboratory duties, including phlebotomy. The position also involves maintaining treatment areas and equipment, sterilizing instruments, managing supplies and laundry, completing assigned checklists and Policy Manager tasks, and following established policies, ancillary guidelines, and OSHA procedures. The Medical Assistant is expected to attend scheduled staff meetings, CPR classes, and code drills; help maintain a positive and professional atmosphere; and provide friendly service. Breaks and mealtimes may be interrupted to support patient care or center operations. Employees may be asked to work at any center in response to staffing or center emergencies or reduced staffing.

Requirements

  • Must be at least 18 years of age.
  • Minimum typing experience.
  • High school graduate or equivalent.
  • Ability to hear pages, bells, and the phone system.
  • Ability to sit, stand, and walk for extended periods, possibly 4 to 7 hours at a time.
  • Ability to lift up to 50 pounds.
  • Ability to attend scheduled CPR classes and code drills.
  • Ability to prioritize and multitask.
  • Willingness to work at any center due to a staffing or center emergency or reduction of work.

Nice To Haves

  • At least one year of clinical experience in a hospital or physician’s office is preferred.

Responsibilities

  • Locate patients and obtain accurate vital signs using visual and auditory measures.
  • Triage patients, assess their medical condition, and prepare them for physicals and treatment by Physicians and Nurses.
  • Understand and use the electronic medical record system.
  • Order lab, x-ray, and medical supplies as directed.
  • Notify the Nurse and/or Physician when patients are ready for examination, communicate symptoms, and relay questions about lab or x-ray needs.
  • Assist Nurses and Physicians with patient treatment and care, responding to their requests respectfully and promptly.
  • Perform assigned laboratory duties and phlebotomy procedures.
  • Sterilize and set up instruments; receive, store, and replenish supplies and treatment rooms as needed.
  • Report to the Charge Nurse before leaving at the end of the shift.
  • Follow ancillary guidelines and established policies and procedures.
  • Maintain treatment-area cleanliness and complete biological cleanup in accordance with OSHA guidelines, along with other assigned maintenance.
  • Wash, dry, fold, and restock laundry, and maintain the washing machine and dryer lint trap.
  • Attend staff meetings scheduled by the Nurse Supervisor or DMS.
  • Operate, use, and maintain medical and office equipment as trained.
  • Complete assigned checklists and Policy Manager tasks within the assigned shift.
  • Remain available to assist as needed, including when breaks or mealtimes are interrupted for patient care or center operations.
  • Foster teamwork and a positive, professional atmosphere, and provide warm, friendly service.
  • Perform other duties as assigned.

Benefits

  • Discounted medical treatment at any Patient First location for employees.
  • 401(k) retirement plan with employer match for employees who qualify.
  • Paid annual leave.
  • Overtime pay.
  • Double-time compensation for holidays worked.
  • Recruitment bonus.
  • Patient Care Performance bonus for center employees.
  • Weekend bonus for center employees.
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