Medical Assistant / Phlebotomist

CVS Health•Winston-Salem, NC
•Onsite

About The Position

Oak Street Health Medical Assistants are essential members of the Care Team and report to the Practice Manager or Center Operations Specialist. The role focuses on collecting accurate patient data through screenings, vital signs, and diagnostic testing to support clinical decision-making. Success requires flexibility, attention to detail, strong patient relationships, and close collaboration with the care team to achieve clinical results and provide a positive patient experience. The position is located at 2668 Peters Creek Pkwy, Winston-Salem, NC 27127. It is full-time, with 40 anticipated weekly hours. The typical pay range is $18.50–$35.29 per hour; the role may also be eligible for a CVS Health bonus, commission, or short-term incentive program. The position is eligible for a comprehensive benefits package, subject to eligibility.

Requirements

  • At least 1 year of experience employed as a medical assistant, excluding externship experience; primary care experience is preferred.
  • At least 1 year of extensive experience with blood draws (phlebotomy) and specimen collection.
  • Active CPR or BLS certification.
  • Experience with Electronic Medical Record (EMR) systems.
  • Ability to quickly navigate and use multiple computer programs, including Gmail, MS Word or Google Docs, and Excel or Google Sheets.
  • Hands-on patient experience taking vital signs, administering diagnostic testing, and administering immunizations.
  • Ability to remain in a stationary upright position or move about the work area for approximately 6 to 7 hours of an 8-hour workday.
  • Ability to lift up to 20 pounds.
  • US work authorization.

Nice To Haves

  • State or national Medical Assistant certification (CMA, CCMA, or RMA), including graduation from an accredited medical assistant course.
  • Problem-solving skills, professional accountability, and a flexible, positive attitude in a fast-paced environment.
  • Strong communication skills and a customer-service orientation.
  • Interest in expanded responsibilities, gaining clinical experience, and making an impact on patients’ lives.
  • Two or more years of experience working with geriatric patients.
  • Fluency in another language.

Responsibilities

  • Room patients promptly and support efficient patient flow by recording vital signs, completing required screenings, and reviewing medications.
  • Stock exam rooms and manage supply inventory.
  • Respond to patient requests for telephone support, including communicating lab results and faxing records to specialists.
  • As permitted by state regulations, administer vaccinations and perform point-of-care tests, including A1C testing, spirometry, EKGs, and blood draws for lab testing.
  • Maintain accurate records in the Electronic Medical Record (EMR) system and upload required documents by scanning or PDF upload.
  • Participate in daily care team meetings about patient care and clinic operations.
  • Process orders for durable medical equipment in partnership with clinical leadership and support teams.
  • Request medical records from external providers and specialists when required by the patient’s provider.
  • Conduct routine quality control checks, including infection control measures and checks for equipment and expired medications or supplies, and/or help maintain the center lab.
  • Perform other duties as assigned.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources to support physical, emotional, and financial well-being, based on eligibility
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