Medical Assistant/Phlebotomist

One Medical • Littleton, CO

16h • Onsite

About The Position

One Medical is seeking a Medical Assistant, internally known as a Health Navigator, to support a primary care team at an office focused on its Senior Health population (age 65+). The role centers on building trusting, supportive relationships with patients and families and helping them meet preventive, chronic, and acute care needs. The Health Navigator advocates for patients, removes barriers to care, and supports an exceptional in-office patient experience through empathetic, human-centered care and collaboration with an integrated primary care team.

This is a full-time, 40-hour-per-week role based in a One Medical office in Littleton, Colorado, with a Monday–Friday schedule from 8 a.m. to 5 p.m. The base pay is $23.00 per hour based on a full-time schedule.

Requirements

• At least 1 year of experience in a high-touch customer service or patient-facing role in a healthcare setting.
• Strong written and verbal communication skills.
• Experience working on collaborative, diverse, and feedback-driven multidisciplinary teams.
• A track record of persisting through change, demonstrating a forward-thinking perspective under pressure, and taking action on challenges.
• Proficiency with computer technology, including typing, navigating the internet, and using multiple software systems simultaneously.

Responsibilities

• Capture relevant information about patients’ health and healthcare experiences while rooming patients, taking vital signs, administering point-of-care testing, and performing standard age- and condition-appropriate screening assessments.
• Coordinate post-visit care by scheduling specialist appointments, coordinating referrals, and sharing information with patients’ internal and external care teams.
• Collaborate with providers to monitor a panel of patients and determine whether they are up to date on preventive measures.
• Support daily primary care practice operations, including answering incoming phone calls, responding to emails, assisting with front desk inquiries, and maintaining the clinical space.
• Help educate patients about chronic disease management and coach them using an action-planning model based on motivational interviewing techniques.
• Provide anticipatory preventive guidance to families with children by establishing healing relationships with members and families.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed