Lead Medical Assistant Jobs

About The Position

Requirements

• Completion of an accredited medical assistant program.
• Basic Life Support (BLS) for Healthcare Providers certification.
• High school diploma or GED equivalent.
• One year of experience in healthcare.

Nice To Haves

• Two years of experience in integrated healthcare or primary care.
• Experience with the Epic application and health records.
• Experience working with and sensitivity toward special populations, including people with limited income, limited education, and people who do not speak English.
• Bilingual English/Spanish skills, including complete comprehension, literacy, and fluency in both languages.

Responsibilities

• Uphold Uptown Community Health Center’s mission, vision, and values.
• Maintain a safe, secure, and healthy environment by following organizational standards, policies, procedures, and legal regulations, and alert others to potential concerns.
• Communicate professionally, clearly, effectively, and compassionately with patients, visitors, and coworkers in person, by telephone, and in writing.
• Perform CLIA-waived testing.
• Answer, document, and triage phone calls, ensuring patients are connected with appropriate care team members.
• Share information from meetings appropriately with the Medical Assistant Team.
• Participate in professional development and internal and external customer service activities.
• Document accurately in the electronic medical health record.
• Clean and stock exam rooms in accordance with the Kanban system.
• Maintain a clean work area and laboratory.
• Back up the Senior Lead MA in operational capacities, oversee assigned operational areas, and support assigned team members.