Medical Assistant Team Lead - Primary Care

Indiana University Health System•Indianapolis, IN

3d•Onsite

About The Position

The Medical Assistant Team Lead provides functional guidance to support staff while performing Medical Assistant duties in accordance with organizational standards. The role coordinates administrative services to support smooth clinic operations and may coordinate scheduling, training, and inventory. The position may also be responsible for inpatient and outpatient consult activities within the assigned location. In this Primary Care role, the Medical Assistant Team Lead rooms patients, supports providers during clinic visits, assists with patient care and intake, manages patient messages, paperwork, and prior authorizations, and maintains medical records. The role also prepares exam rooms and supports clinic workflow while carrying out both clinical and administrative duties. The position is located at 2625 E 62nd St, Suite 2010, Indianapolis, IN 46220. The schedule is Monday through Friday, 8:00 AM to 5:00 PM.

Requirements

High school diploma or equivalent, or completion of a high school-sponsored CTE program while currently enrolled in high school. A high school diploma must be completed within 13 months from the start date.
Requires 2–4 years of relevant experience.
Requires 2 years of experience as a Certified Medical Assistant.
Current medical assisting certification from the American Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for Competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
AHA Basic Life Support for healthcare workers certification is required.
Other advanced life support certifications may be required according to unit or department specialty and patient care policies.
Ongoing completion of the System Medical Assistant III Promotion Guide is required.
Knowledge of OSHA, CLIA, and ADA.
Knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within 6 months of hire.
Knowledge of standard laboratory and medical procedures.
Knowledge of insurance plans and third-party payers.
Ability to master standard clinical competencies according to current clinical policy, Point of Care, and Skills Competency checklists.
Basic math skills and accurate data collection and entry skills.
Must be able to meet the technical and physical standards.
Dependability, reliability, a positive attitude, strong communication skills, and willingness to learn and support teammates.
Primary Care and Pediatrics experience.

Nice To Haves

2 years of experience as a Medical Assistant II or Medical Assistant III at IU Health.
Knowledge of ICD-10 and CPT coding.

Responsibilities

Provide functional guidance to support staff.
Perform Medical Assistant duties in accordance with organizational standards.
Coordinate administrative services to ensure smooth operation.
Coordinate scheduling, training, and inventory duties as needed.
Support inpatient and outpatient consult activities within the assigned location as needed.
Room patients and complete intake.
Support providers during clinic visits and assist with patient care.
Manage patient messages, paperwork, and prior authorizations.
Scan and maintain medical records.
Prepare exam rooms and support clinic workflow.
Perform clinical and administrative duties.