Primary Care Medical Assistant

Carbon Health • Alameda, CA

2d

About The Position

Carbon Health is seeking a compassionate, motivated, and detail-oriented Medical Assistant to join its Primary Care team. The team is dedicated to delivering accessible, high-quality, patient-centered care and an exceptional experience for every patient. The Medical Assistant works closely with providers, clinical support staff, and clinic leadership to support daily operations and ensure patients receive timely, coordinated care. The role supports patients throughout their healthcare journey, including rooming, clinical procedures, care coordination, communication, and follow-up. The ideal candidate is a team player who takes ownership, communicates effectively, adapts to a fast-paced environment, and is passionate about improving patients’ lives.

Requirements

• High school diploma or equivalent.
• Current Medical Assistant certification, if required by applicable state and organizational requirements.
• Current Basic Life Support (BLS) certification or ability to obtain it as required.
• Knowledge of medical terminology, vital signs, clinical procedures, and basic patient care.
• Strong organizational, communication, and multitasking skills.
• Ability to prioritize responsibilities and remain flexible in a fast-paced clinical environment.
• Professionalism, compassion, empathy, and a patient-first mindset.
• Strong attention to detail and commitment to accurate documentation and compliance.
• Ability to work independently and contribute positively to a collaborative team.
• Willingness to learn new systems, workflows, and clinical processes.
• Accountability, adaptability, problem-solving skills, and commitment to continuous improvement.
• Ability to maintain patient confidentiality and comply with HIPAA regulations.

Nice To Haves

• Current Medical Assistant certification, where not otherwise required.
• Previous experience in Primary Care, ambulatory care, or an outpatient clinical setting.
• Experience with electronic medical records (EMR).

Responsibilities

• Welcome patients and provide a warm, professional, and positive experience from arrival through discharge.
• Room patients; obtain and document vital signs; review medications, allergies, and medical history; and update patient information.
• Assist providers with examinations, procedures, and other clinical needs.
• Support point-of-care testing, specimen collection, lab processing, and diagnostic workflows.
• Administer medications, injections, and immunizations within the scope of training, certification, and applicable regulations.
• Manage clinical tasks, patient messages, referrals, prescription requests, and follow-up communications.
• Support care coordination, including preventive screenings, health maintenance, and addressing patient care gaps.
• Assist with reviewing and following up on laboratory results, escalating abnormal or urgent results to the provider promptly.
• Maintain accurate and timely documentation in the electronic medical record (EMR).
• Keep exam rooms and clinical areas clean, organized, stocked, and ready for patient care.
• Follow clinical workflows, infection prevention standards, safety protocols, and regulatory requirements.
• Collaborate with providers, Medical Assistants, front office staff, and clinic leadership to maintain efficient clinic operations.
• Communicate patient concerns, changes in condition, and operational barriers promptly to appropriate team members.
• Demonstrate ownership, accountability, empathy, and follow-through in patient care.
• Participate in team huddles, trainings, and ongoing quality improvement initiatives.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED