Clinical Lead - Medical Assistant or LVN - Brays Oaks

Summit Health CityMD•Houston, TX

2d•Onsite

About The Position

The Clinical Lead is responsible for helping facilitate day-to-day clinical operations in a practice in a hybrid clinical and administrative role. The position guides patient, staff, and provider interactions and partners with Practice Managers to promote high standards of patient care and excellent patient experiences. The Clinical Lead supports, mentors, and trains clinical staff, while also providing patient care as needed. The home location is 12611 S. Gessner Rd., Houston, TX 77071.

Requirements

Current unencumbered LVN/LPN license or current Medical Assistant certification.
High school diploma or equivalency.
At least 3 years of clinical experience in primary care or a similar practice setting.
Experience with phlebotomy, lab processing and handling, CLIA-waived testing compliance, and vaccine storage, handling, and administration.
Passion for mentoring with a focus on patient safety.

Nice To Haves

Current BLS certification for healthcare providers is preferred; it is required within 90 days of employment.
Experience in primary care, family practice, internal medicine, urgent care, or an emergency room.

Responsibilities

Onboard and orient new clinical support staff, manage ongoing training and development, conduct clinical assessments, and participate in hiring.
Participate in patient care, including rooming patients, obtaining vital signs and histories, collecting lab specimens, and administering medications and vaccines.
Authorize prescription refills as directed by providers and in accordance with Village policies.
Monitor patient schedules and clinical inboxes to ensure patient needs are addressed promptly.
Schedule patient and follow-up appointments according to established policies and procedures.
Collaborate with the Practice Manager on clinical staffing assignments and work in a patient-facing clinical role as needed.
Engage with patients in the vestibule as part of rotating brand marketing efforts focused on increasing patient volume.
Follow infection control measures and requirements for point-of-care testing, CLIA-waived labs, OSHA healthcare settings, and safe vaccine storage, handling, and administration.
Mentor, support, and develop clinical support staff.
Attend leadership meetings and conduct clinical staff meetings and huddles with the Practice Manager, focusing on staff engagement.
Provide office supervision in the Practice Manager’s absence.
Communicate organizational and clinical changes positively and champion staff support for change.
Prepare and administer PO, IM, and ID medications as directed by the provider, following the Rights of Vaccine or Medication Administration.
Instruct patients regarding medications and diet.
Perform quality controls and equipment checks.
Demonstrate kindness and compassion in patient interactions, honesty, reliability, and effective communication.
Perform other duties as assigned.