Clinical Lead - Medical Assistant or LVN - Brays Oaks

Summit Health•Houston, TX

1d•Onsite

About The Position

The Clinical Lead is a hybrid clinical and administrative role that facilitates day-to-day clinical operations within the practice. The role directs patient, staff, and provider interactions and works with Practice Managers to promote high standards of patient care and excellent patient experiences. The Clinical Lead supports, mentors, and trains clinical staff, helping them develop the skills to address patient needs and provide safe care. The position is based at 12611 S. Gessner Rd., Houston, TX 77071.

Requirements

Current, unencumbered LVN/LPN license or current Medical Assistant certification.
High school diploma or equivalent.
At least 3 years of clinical experience in primary care or a similar practice setting; 3–5 years is specified as the minimum experience range.
Experience with phlebotomy, lab processing and handling, CLIA-waived testing compliance, and vaccine storage, handling, and administration.
Passion for mentoring with a focus on patient safety.

Nice To Haves

Current BLS certification for healthcare providers is preferred.
Experience in primary care, family practice, internal medicine, urgent care, or an emergency room.

Responsibilities

Onboard and orient new clinical support staff, assess training and development needs, and participate in hiring.
Participate in patient care, including rooming patients, obtaining vital signs and histories, collecting lab specimens, and administering medications and vaccines.
Authorize prescription refills as directed by providers and in accordance with company policies.
Monitor patient schedules and clinical inboxes to ensure patient needs are addressed promptly.
Schedule patient and follow-up appointments according to established policies and procedures.
Collaborate with the Practice Manager on clinical staffing assignments and provide patient-facing clinical support as needed.
Perform other duties as assigned.
Demonstrate kindness and compassion in patient interactions and communicate honestly and effectively.
Participate in rotating brand marketing activities in the vestibule to engage patients and increase patient volume.
Follow infection control measures, point-of-care testing and CLIA-waived lab requirements, OSHA standards for healthcare settings, and safe vaccine storage, handling, and administration practices.
Mentor, support, and develop new clinical support staff.
Attend leadership meetings and conduct clinical staff meetings and huddles with the Practice Manager, focusing on staff engagement.
Provide office supervision when the Practice Manager is absent.
Communicate organizational and clinical changes positively and champion their adoption by staff.
Prepare and administer oral, intramuscular, and intradermal medications as directed by providers, following medication or vaccine administration rights.
Instruct patients regarding medications and diet.
Perform quality controls and equipment checks.