LVN or Medical Assistant (General Surgery)

External Brand•Austin, TX
•Onsite

About The Position

Austin Regional Clinic is hiring an LVN or Medical Assistant for its General Surgery team. The role supports patient care through documenting care and patient status, rooming patients, taking and recording vital signs, preparing patients for provider exams, following clinic protocols, performing diagnostic testing, maintaining supplies and equipment, and helping manage medication-refill and triage workflows. The position may also involve assisting providers with sigmoidoscopy exams and cardiac stress testing, maintaining patient rooms and linens, and adhering to company policies and professional standards. LVNs administer medications and injections, provide direct nursing care and treatments under physician orders, educate and counsel patients and families, communicate normal lab results, and complete patient follow-up. Depending on assignment, LVNs may support vaccine management and immunization programs and participate in orienting new employees. Staff Medical Assistants provide educational materials as directed, administer medications within their training and scope of practice, and review result notes and communicate normal lab results to patients. They review provider instructions regarding abnormal results. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Holiday shifts are worked as required by company policy.

Requirements

  • LVN: High school diploma or equivalent and graduation from an accredited school of vocational nursing.
  • LVN: Current Texas Licensed Vocational Nurse license and current AHA-approved BLS Healthcare Provider CPR course completion card; both must be maintained during employment.
  • LVN: Ability to engage others, listen, and adapt responses to meet their needs; collaborate with team members toward common goals; and manage competing priorities and multiple nursing activities in a fast-paced environment with frequent interruptions.
  • LVN: Excellent computer and keyboarding skills, including familiarity with Windows; verbal and written communication; customer service; interpersonal and problem-solving skills; attention to detail; organization and efficiency.
  • LVN: Knowledge of quality nursing practices and duties assigned to the role, and nursing skills within the scope of assigned responsibilities.
  • LVN: Ability to perform professionally, understand, recall, and communicate factual information, follow oral and written instructions, organize ideas clearly, and apply common sense.
  • Staff Medical Assistant: High school diploma or equivalent.
  • Staff Medical Assistant: Must have medical assistant experience; or CNA, EMT, PCT, or comparable direct-patient-care experience beyond activities of daily living, including manual vital signs and administering medications and/or injections; or graduation from a medical assistant program.
  • Staff Medical Assistant: Ability to administer medications and injections within the position's scope within 90 days of hire.
  • Staff Medical Assistant: Current AHA-approved BLS Healthcare Provider CPR course completion card, or completion within 60 days of hire.
  • Staff Medical Assistant: Knowledge of medical terminology; strong organization, phone listening, customer service, communication, interpersonal, and problem-solving skills; ability to multitask, manage competing priorities, and work in a team environment.
  • Staff Medical Assistant: Excellent computer and keyboarding skills, including familiarity with Windows; ability to engage others, adapt responses, collaborate toward common goals, act professionally, understand and communicate factual information, follow instructions, organize ideas clearly, and apply common sense.

Nice To Haves

  • LVN: Previous experience in an ambulatory or acute care setting preferred.
  • Staff Medical Assistant: Six months or more of experience as a Medical Assistant preferred.
  • Staff Medical Assistant: Medical Assistant certification preferred.

Responsibilities

  • Accurately document patient status, care rendered, response to care, provider orders, and contacts with patients or other healthcare providers.
  • Refill medications in accordance with ARC refill protocols and assist with daily medication refill requests.
  • Review the EPIC triage call inbox and handle callbacks.
  • Room patients, take and document vital signs, and prepare patients for provider examinations.
  • Follow clinic protocols and directions from the nursing team leader or supervisor.
  • Perform diagnostic tests, including EKGs, audiograms, tympanograms, spirometry, and visual screenings, and report and document results as appropriate.
  • Monitor inventory of medical and office supplies and equipment, ensure rooms and units are stocked and supplies are current, and order supplies as needed.
  • Clean patient rooms as needed, handle dirty laundry appropriately, and ensure the laundry cart is stocked with fresh linens daily.
  • Assist providers with sigmoidoscopy exams and cardiac stress testing as needed, including equipment setup, patient preparation, and equipment cleaning and storage.
  • Maintain equipment, including autoclaves and instruments, and check expiration dates.
  • Follow company policies, including OSHA, HIPAA, compliance, and Code of Conduct requirements; maintain regular and dependable attendance and follow company core competencies.
  • LVN: Administer medications and injections and provide direct nursing care, medications, and treatments under physician orders and accepted standards of care.
  • LVN: Teach and counsel patients and families about health assessment, care, disease prevention, and health maintenance.
  • LVN: Support vaccine management and immunization program implementation, monitoring, and evaluation as assigned.
  • LVN: Call patients with lab results and complete follow-up related to lab results, diagnostics, appointments, referrals, medications, and callbacks.
  • LVN: Participate in orienting new employees.
  • Staff Medical Assistant: Provide educational materials as directed and administer medication under physician direction within the demonstrated scope of practice.
  • Staff Medical Assistant: Review result notes and call patients with normal lab results; review provider instructions regarding abnormal results.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible Spending Accounts
  • Paid time off (PTO)
  • 401(k)
  • Employee Assistance Program (EAP)
  • Life insurance
  • Long-term disability
  • Tuition reimbursement
  • Child care assistance
  • Health and fitness benefits
  • Sick child care assistance
  • Development opportunities
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