LVN or Medical Assistant (General Surgery)

Austin Regional Clinic: ARC•Austin, TX

About The Position

Austin Regional Clinic is hiring an LVN or Medical Assistant to support its General Surgery team. The role performs clinical and administrative support duties, including documenting patient care, rooming patients, taking and recording vital signs, preparing patients for examinations, handling medication refill requests according to clinic protocols, and responding to triage callbacks. It also involves diagnostic testing, supply and equipment management, room cleaning, laundry and linen upkeep, and maintaining and sterilizing equipment. The employee follows clinic protocols and company policies, maintains dependable attendance, and works holiday shifts as required by company policy. LVN-specific duties include administering medications and injections, providing direct nursing care and treatments under physician orders, educating and counseling patients and families, communicating lab results, and completing patient follow-up. The LVN may also support vaccine management and immunization programs and participate in new-employee orientation. Staff Medical Assistant-specific duties include providing educational materials as directed, administering medication within the authorized scope of practice, contacting patients about normal lab results, and reviewing provider instructions regarding abnormal results. The schedule is Monday through Friday, 8 a.m. to 5 p.m.

Requirements

LVN: High school diploma or equivalent and graduation from an accredited vocational nursing school.
LVN: Current Texas Licensed Vocational Nurse (LVN) license and current AHA-approved BLS Healthcare Provider CPR completion card; both must be maintained during employment.
LVN: Previous experience in an ambulatory or acute care setting is preferred.
Staff Medical Assistant: High school diploma or equivalent.
Staff Medical Assistant: Must have Medical Assistant experience; or comparable direct patient-care experience as a CNA, EMT, PCT, or similar role beyond activities of daily living, including manual vital signs and medication and/or injection administration; or graduation from a medical assistant program.
Staff Medical Assistant: A current AHA-approved BLS Healthcare Provider CPR completion card is required, or must be obtained within 60 days of hire.
Ability to administer medications and injections within the scope of the position within 90 days of hire (Staff Medical Assistant).
Ability to engage others, listen, and adapt responses to meet their needs, and to align actions with team members working toward shared goals.
Excellent computer and keyboarding skills, including familiarity with Windows.
Excellent verbal and written communication skills.
Ability to manage competing priorities and multiple activities in a fast-paced environment with frequent interruptions.
Professional conduct, accurate communication and application of information and instructions, sound judgment, and ability to organize thoughts into understandable terminology.
Knowledge and skills in nursing practices and assigned duties within the role's scope (LVN).
Excellent organizational, customer service, interpersonal, and problem-solving skills.
Knowledge of medical terminology and excellent phone listening skills (Staff Medical Assistant).
Ability to work in a team environment (Staff Medical Assistant).

Nice To Haves

Previous experience in an ambulatory or acute care setting (LVN).
Six or more months of experience as a Medical Assistant (Staff Medical Assistant).
Medical Assistant certification (Staff Medical Assistant).

Responsibilities

Document patient status, care rendered, responses to care, provider orders, and contacts with patients and other healthcare providers.
Refill medications and assist with medication refill requests according to ARC protocols.
Room patients, record vital signs, and prepare patients for provider examinations.
Follow clinic protocols and directions from the nursing team leader or supervisor.
Perform diagnostic testing, including EKGs, audiograms, tympanograms, spirometry, and visual screenings, and document and report results as appropriate.
Monitor and maintain medical and office supplies and equipment, keeping rooms stocked and supplies current; order supplies as needed.
Review the Provider refill inbox and assist with daily medication refill requests using ARC protocols.
Review the EPIC triage call inbox for callbacks.
Clean patient rooms as needed, handle dirty laundry appropriately, and ensure the laundry cart is stocked with fresh linens daily.
Assist providers with sigmoidoscopy examinations and cardiac stress testing as needed, including equipment setup, patient preparation, equipment cleaning and storage, and appropriate documentation.
Maintain equipment, including autoclaves, and sterilize and wash speculums; check expiration dates.
Comply with company policies, including OSHA, HIPAA, compliance requirements, and the Code of Conduct.
Maintain regular and dependable attendance and follow company core competencies.
Work holiday shifts as required by company policy.
As an LVN, administer medications and injections and provide direct nursing care, medications, and treatments under physician orders.
As an LVN, teach and counsel patients and families about health assessment, care, disease prevention, and health maintenance.
As an LVN, support vaccine management and immunization programs as assigned, including monitoring vaccine use and wastage and completing recommended documentation.
As an LVN, call patients with laboratory results and complete follow-up related to laboratory results, diagnostics, appointments, referrals, medications, and callbacks.
As an LVN, participate in orienting new employees.
As a Staff Medical Assistant, provide educational materials as directed, administer medication within the authorized scope of practice, contact patients about normal lab results, and review provider instructions regarding abnormal results.