Medical Assistant - General Surgery
About The Position
The Medical Assistant works in Optum’s General Surgery department in a clinical setting, providing direct patient care and supporting physicians, nursing personnel, patients, and office staff. The role delivers care through face-to-face, telephone, and electronic contact and helps coordinate examinations, treatments, monitoring, diagnostic procedures, and follow-up care. The position also supports surgical coordination and administration. This includes preparing surgical packets, assisting with procedure-code verification and insurance authorizations, coordinating documentation with hospitals and surgery centers, and supporting surgical scheduling and patient preparation. The Medical Assistant maintains accurate medical records, prepares examination rooms and equipment, follows infection-control standards, and may cross-train or support other specialty departments as needed. The stated schedule is Monday through Friday, 7:30 a.m. to 4:30 p.m.
Requirements
- Completion of a Medical Assistant program.
- Basic Life Support (BLS) certification from the American Heart Association, or willingness to obtain it by the date of hire.
- At least 1 year of experience working as a Medical Assistant.
Nice To Haves
- Phlebotomy certification.
- Experience with electronic medical records (EMR).
- Bilingual English and Spanish.
Responsibilities
- Deliver patient care through face-to-face, telephone, and electronic contact for examinations, treatments, monitoring, and diagnostic procedures.
- Collect and document patient information, including vital signs, chief complaints, medications, allergies, and health screenings.
- Assist physicians and nursing personnel with injections, EKGs, phlebotomy, specimen collection, and other procedures as directed and within scope of practice.
- Coordinate referrals, diagnostic testing, follow-up appointments, telephone calls, and electronic messages, documenting actions taken.
- Maintain accurate and complete electronic medical records and paper documentation, prepare patient charts, and obtain necessary medical records.
- Prepare and clean examination rooms, set up instruments and equipment, and maintain infection-control standards.
- Prepare, type, and assemble surgical packets with patient demographics, physician orders, clinical notes, insurance information, and facility-specific documentation.
- Assist with surgical coordination, including procedure-code verification, insurance authorizations, pre-certifications, and tracking outstanding preoperative requirements under appropriate guidance.
- Communicate with hospitals, surgery centers, patients, and internal departments to support timely submission of surgical documentation and coordination of care.
- Support surgical scheduling, patient preparation instructions, procedure confirmations, and other administrative needs as assigned.
- Participate in cross-training and provide clinical or administrative support to other specialty departments based on operational needs and demonstrated competency.
- Perform additional duties as assigned in accordance with organizational standards and policies.
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs.
- Equity stock purchase plan.
- 401(k) contribution.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
