LVN or Medical Assistant (FM)

Austin Regional Clinic: ARC•Kyle, TX

About The Position

Austin Regional Clinic is hiring an LVN or Medical Assistant to provide clinical support in a medical group setting. The role includes documenting patient status and care, rooming patients, taking and recording vital signs, preparing patients for examinations, following clinic protocols, supporting medication refill and triage workflows, conducting diagnostic tests, maintaining supplies and equipment, and keeping patient rooms clean and stocked. The role may also support provider procedures such as sigmoidoscopy exams and cardiac stress testing. LVN duties additionally include administering medications and injections, providing direct nursing care and patient education, supporting vaccine management and immunization programs, communicating lab results, conducting patient follow-up, and participating in new employee orientation. Staff Medical Assistant duties include providing directed educational materials, administering medications within the authorized scope of practice, and notifying patients of normal laboratory results while reviewing provider instructions regarding abnormal results. The position requires dependable attendance and compliance with company policies, including OSHA, HIPAA, and the Code of Conduct. Holiday shifts are required by company policy. The stated schedule is Monday, Wednesday, and Thursday, 7:30–5; the posting does not specify a time period for those hours.

Requirements

LVN: High school diploma or equivalent and graduation from an accredited vocational nursing school.
LVN: Current Texas LVN licensure and a current AHA-approved BLS Healthcare Provider CPR completion card; both must be maintained during employment.
LVN: Ability to engage others, listen, adapt responses, and align actions with team goals.
LVN: Excellent computer and keyboarding skills, including familiarity with Windows; excellent verbal and written communication; organization and efficiency; customer service, interpersonal, and problem-solving skills; and attention to detail.
LVN: Ability to manage competing priorities and multiple nursing activities with frequent interruptions in a fast-paced environment, perform professionally, understand and communicate factual information, follow instructions, organize ideas clearly, and apply common sense.
LVN: Knowledge of quality nursing practices and duties assigned to the role, and nursing skills within the scope of assigned responsibilities.
Staff Medical Assistant: High school diploma or equivalent.
Staff Medical Assistant: Must have Medical Assistant experience, comparable direct patient-care experience beyond activities of daily living (such as CNA, EMT, or PCT experience including manual vital signs and medications and/or injections), or graduation from a medical assistant program.
Staff Medical Assistant: Ability to administer medications and injections within the position's scope within 90 days of hire.
Staff Medical Assistant: Current AHA-approved BLS Healthcare Provider CPR completion card, or obtain it within 60 days of hire.
Staff Medical Assistant: Ability to multitask and manage competing priorities in a fast-paced environment; excellent organization, phone listening, customer service, communication, interpersonal, and problem-solving skills; and ability to work in a team.
Staff Medical Assistant: Excellent computer and keyboarding skills, including familiarity with Windows; ability to engage others, listen and adapt responses, align actions with team goals, perform professionally, understand and communicate factual information, follow instructions, organize ideas clearly, and apply common sense.
Staff Medical Assistant: Knowledge of medical terminology.

Nice To Haves

LVN: Previous experience in an ambulatory or acute care setting.
Staff Medical Assistant: Six months or more of experience as a Medical Assistant.
Staff Medical Assistant: Medical Assistant certification.

Responsibilities

Document patient status, care rendered, responses to care, provider orders, and contacts with patients or other healthcare providers accurately and completely.
Refill medications according to ARC refill protocols and review provider refill and EPIC triage call in-baskets for requests and callbacks.
Room patients, take and document vital signs, and prepare patients for provider examinations.
Follow clinic protocols and directions from the nursing team leader or supervisor.
Perform diagnostic tests, including EKGs, audiograms, tympanograms, spirometry, and visual screenings, and report and document results as appropriate.
Monitor and maintain medical and office supplies and equipment; keep rooms stocked with current, unexpired supplies and order supplies as needed.
Clean patient rooms as needed, handle dirty laundry appropriately, and ensure the laundry cart is stocked with fresh linens daily.
Assist providers with sigmoidoscopy exams and cardiac stress testing when needed, including equipment setup, patient preparation, post-exam cleaning, storage, and documentation.
Maintain equipment, including autoclaves and speculums, and check expiration dates.
Follow company policies, including OSHA, HIPAA, compliance, and the Code of Conduct; maintain regular and dependable attendance and follow company core competencies.
Work holiday shifts as required by company policy.
For LVNs: administer medications and injections; provide direct nursing care and physician-ordered medications and treatments; teach and counsel patients and families; support vaccine management and immunization programs; call patients with lab results; conduct follow-up for results, diagnostics, appointments, referrals, medications, and callbacks; and participate in new employee orientation.
For Staff Medical Assistants: provide educational materials as directed, administer medications under physician direction and within scope of practice, call patients with normal lab results, and review provider instructions regarding abnormal results.