LVN or Medical Assistant (FM)

ARC Kyle Plum Creek•Kyle, TX

About The Position

Austin Regional Clinic is a large professional medical group with more than 35 Central Texas locations. This position supports patient care and clinic operations by documenting care and provider orders, rooming patients, taking vital signs, preparing patients for exams, following clinic protocols, performing diagnostic tests, maintaining supplies and equipment, handling refill and triage workflows, and keeping patient rooms clean and stocked. The role may also assist with procedures and cardiac stress testing. LVNs provide direct nursing care, administer medications and injections under physician orders, educate patients and families, communicate lab results, and complete patient follow-up. They may also support vaccine management and immunization programs and participate in new employee orientation. Staff Medical Assistants provide educational materials as directed, administer medication within their training and scope of practice, and contact patients about normal lab results while following provider instructions for abnormal results. The posted schedule is Monday, Wednesday, and Thursday, 7:30–5.

Requirements

LVN: High school diploma or equivalent and graduation from an accredited school of vocational nursing.
LVN: Current Texas Licensed Vocational Nurse license and current AHA-approved BLS Healthcare Provider CPR completion card; both must be maintained during employment.
LVN: Ability to engage others, listen, and adapt responses to meet their needs, and to align actions with team members working toward common goals.
LVN: Excellent computer and keyboarding skills, including familiarity with Windows; excellent verbal and written communication skills; and ability to manage competing priorities.
LVN: Ability to perform professionally, understand and communicate factual information, follow oral and written instructions, organize ideas clearly, and apply common sense.
LVN: Knowledge of quality nursing practices and role duties, skill in nursing practices within the role's scope, organization and efficiency, customer service, interpersonal relations, and problem solving.
LVN: Ability to manage multiple nursing activities with frequent interruptions in a fast-paced environment and maintain excellent attention to detail.
Staff Medical Assistant: High school diploma or equivalent.
Staff Medical Assistant: Must have medical assistant experience; or CNA, EMT, PCT, or comparable direct patient care experience beyond activities of daily living, including manual vital signs and medications and/or injections; or graduation from a medical assistant program.
Staff Medical Assistant: Ability to administer medications and injections within the position's scope within 90 days of hire.
Staff Medical Assistant: Knowledge of medical terminology; excellent organizational, phone listening, customer service, communication, interpersonal, and problem-solving skills.
Staff Medical Assistant: Ability to multitask in a fast-paced environment, manage competing priorities, work in a team, engage others and adapt responses, follow instructions, communicate factual information, organize ideas clearly, and perform professionally.
Staff Medical Assistant: Excellent computer and keyboarding skills, including familiarity with Windows.
Staff Medical Assistant: Current AHA-approved BLS Healthcare Provider CPR completion card, or obtain it within 60 days of hire.

Nice To Haves

LVN: Previous experience in an ambulatory or acute care setting.
Staff Medical Assistant: Six months or more of experience as a Medical Assistant.
Staff Medical Assistant: Medical Assistant certification.

Responsibilities

Accurately document patient status, care provided, response to care, provider orders, and contacts with patients and other healthcare providers.
Refill medications according to ARC refill protocols and assist with daily medication refill requests.
Review the EPIC triage call inbox for callbacks and review the provider refill inbox.
Room patients, take and document vital signs, and prepare patients for provider examinations.
Follow clinic protocols and instructions from the nursing team leader or supervisor.
Perform diagnostic testing, including EKGs, audiograms, tympanograms, spirometry, and visual screenings, and document and report results as appropriate.
Monitor and order medical and office supplies; ensure rooms and units are stocked and supplies are current and unexpired.
Clean patient rooms as needed, handle dirty laundry properly, and ensure the laundry cart is stocked with fresh linens daily.
Assist providers with sigmoidoscopy exams and cardiac stress testing by setting up equipment, preparing patients, and cleaning and storing equipment.
Maintain equipment, including autoclaves, and sterilize and wash speculums; check expiration dates.
Adhere to company policies, including OSHA, HIPAA, compliance, and Code of Conduct requirements, and maintain regular, dependable attendance.
Work holiday shifts as required by company policy and follow company core competencies.
LVN: Administer medications and injections and provide direct nursing care, medications, and treatments under physician orders and accepted standards of care.
LVN: Teach and counsel patients and families about health assessment, care, disease prevention, and health maintenance.
LVN: May manage vaccines, support immunization program implementation and evaluation, and complete related documentation.
LVN: Call patients with lab results and perform follow-up for laboratory and diagnostic results, appointments, referrals, medications, and callbacks.
LVN: Participate in orienting new employees.
Staff Medical Assistant: Provide educational materials as directed, administer medication under physician direction and within scope of practice, and call patients to report normal lab results.
Staff Medical Assistant: Review provider instructions regarding abnormal results.