Lead Medical Assistant - Bruner Family Medicine

Uptown Community Health Center•Denver, CO

About The Position

Bruner Family Medicine, part of Uptown Community Health Center, serves patients of all ages and backgrounds and is the main clinic for a residency program with more than 30 providers and four faculty-run specialty clinics. The health center works to improve community health and provide respectful care, particularly for underserved people, while educating future physicians and healthcare professionals. Lead Medical Assistants work in partnership with providers and clinic staff to deliver patient care within a patient-centered medical home model. Team Lead MAs back up the Senior Lead MA in operational duties, oversee assigned operational areas, and support their assigned team members. The role is based in Denver, Colorado, pays $22.84–$33.28, and follows a Monday-through-Friday daytime schedule. Bilingual English/Spanish skills are preferred.

Requirements

Completion of an accredited medical assistant program.
Basic Life Support (BLS) for Healthcare Providers certification.
High school diploma or GED equivalent.
One year of experience in healthcare.

Nice To Haves

Two years of experience in integrated healthcare or primary care.
Experience with the Epic application and health records.
Experience working with and sensitivity toward special populations, including people with limited income, limited education, and people who do not speak English.
Bilingual English/Spanish skills, including complete comprehension, literacy, and fluency in both languages.

Responsibilities

Uphold Uptown Community Health Center’s mission, vision, and values.
Maintain a safe, secure, and healthy environment by following organizational standards, policies, procedures, and legal regulations, and alert others to potential concerns.
Communicate professionally, clearly, effectively, and compassionately with patients, visitors, and coworkers in person, by telephone, and in writing.
Perform CLIA-waived testing.
Answer, document, and triage phone calls, ensuring patients are connected with appropriate care team members.
Share information from meetings appropriately with the Medical Assistant Team.
Participate in professional development and internal and external customer service activities.
Document accurately in the electronic medical health record.
Clean and stock exam rooms in accordance with the Kanban system.
Maintain a clean work area and laboratory.
Back up the Senior Lead MA in operational capacities, oversee assigned operational areas, and support assigned team members.