Lead Medical Assistant - Bruner Family Medicine

Uptown Community Health Center, Inc•Denver, CO

3d•$23 - $33•Onsite

About The Position

The Lead Medical Assistant at Bruner Family Medicine is a valued member of the health center team who partners with providers and clinic staff to deliver excellent patient care within a patient-centered medical home model. Bruner Family Medicine serves patients of all ages and backgrounds and is the main clinic for a residency program, with more than 30 providers and four faculty-run specialty clinics. Team Lead Medical Assistants serve as backups to the Senior Lead Medical Assistant in operational areas. Each Team Lead MA is responsible for designated operational areas and supports assigned team members. The role includes upholding Uptown Community Health Center’s mission, vision, and values; maintaining a safe and healthy environment; communicating professionally and compassionately; performing CLIA-waived testing; triaging calls; supporting the MA team; documenting in the electronic health record; and maintaining exam rooms, work areas, and the lab.

Requirements

Completion of an accredited medical assistant program.
Basic Life Support (BLS) for Healthcare Providers certification.
High school diploma or GED equivalent.
One year of experience in healthcare.

Nice To Haves

Two years of experience in integrated healthcare or primary care.
Experience with the Epic application and health records.
Experience working with and sensitivity toward special populations, including people with limited income, limited education, and people who do not speak English.
Bilingual English/Spanish skills, including comprehension, literacy, and fluency in both languages.

Responsibilities

Uphold the mission, vision, and values of Uptown Community Health Center.
Maintain a safe, secure, and healthy environment by following organizational standards, policies, procedures, and legal regulations, and alert others to potential concerns.
Communicate professionally, clearly, effectively, and compassionately with patients, visitors, and coworkers in person, by telephone, and in writing.
Perform CLIA-waived testing.
Answer, document, and triage phone calls, ensuring patients are connected with appropriate care team members.
Share information from meetings appropriately with the Medical Assistant Team.
Participate in professional development activities and internal and external customer service.
Document accurately in the electronic medical health record.
Clean and stock exam rooms in accordance with the Kanban system.
Maintain a clean work area and lab.
Perform other duties as assigned.