Lead Medical Assistant

Providence•Santa Monica, CA

About The Position

The Medical Assistant (MA) IV works under the delegation of a licensed practitioner to perform duties that assist with providing care to assigned patients. The MA IV can perform all aspects of the MA I, MA II, and MA III roles. In addition, the MA IV serves in a leadership role or is highly skilled and trained in multiple complex specialty areas, and oversees clinic ambassadors, change agents, quality champions, and preceptors. The role serves patients from birth and above. The position is with Providence Saint John's Medical Foundation, which describes its culture as patient-focused, whole-person care built on understanding, commitment, and mutual respect.

Requirements

  • Graduate from an accredited school that includes hands-on training in a clinical setting for medical assistants; or complete a registered medical assistant apprenticeship program; or complete two years of medical training in the United States Armed Forces.
  • Obtain National Provider BLS certification from the American Heart Association within 30 days of hire.
  • Have 3 years of medical assisting experience in a clinic setting.
  • Have 3 years of experience providing high-level customer service in a fast-paced environment, including handling confidential data with discretion.
  • Have 6 months of working experience in a PSJH clinic within the last 3 years, or 18 months of experience in a Lead MA role in a clinical setting in lieu of that experience.

Nice To Haves

  • National Medical Assistant Certification upon hire.

Responsibilities

  • Perform delegated duties to assist in providing care to assigned patients.
  • Perform all aspects of the MA I, MA II, and MA III roles.
  • Serve in a leadership role or provide highly skilled support across multiple complex specialty areas.
  • Oversee clinic ambassadors, change agents, quality champions, and preceptors.

Benefits

  • The employer describes benefits as designed to support employees and their families in staying well, growing professionally, and achieving financial security; specific benefit offerings are not listed.
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