About The Position

Under the general supervision of the Laboratory Manager, the Lab Assistant Lead coordinates clerical and nursing home functions. These include scheduling and collecting for nursing and group homes; coordinating staffing at offsite collection sites; computer registration and order entry; printing, charting, mailing, faxing, and filing reports; accessioning Pathology/Cytology specimens; and answering telephones. The role also supports accurate charges and billing, employee competency testing, procedure manual reviews and updates, clerical staff training, timely submission of charts to the coder, and review of nursing home monthly bills for accuracy. The position performs waived testing in physician offices, including influenza, strep, and urine HCG testing, as well as moderately complex testing such as CBC, urine microscopy, and KOH prep. It includes maintaining and documenting quality control and maintenance, collecting and processing specimens, carrying out clerical tasks, supporting courier routes and supply stock, maintaining clean work areas, orienting staff, and providing appropriate service to patients, medical staff, coworkers, departments, and physicians’ offices and homes. The listed duties describe the principal functions of the job and are not an exhaustive account of all work requirements.

Requirements

  • Preferably a high school diploma or equivalent, such as a GED.
  • Two years of clerical experience after one to two months of on-the-job training.
  • Competency in applicable components of laboratory procedures.
  • Good general condition.
  • Verbal ability to communicate instructions and other information to patients and other clientele.
  • Numerical ability to calculate by formula.
  • Form perception and finger dexterity to handle paperwork and keyboards.
  • Dependability.

Responsibilities

  • Coordinate clerical and nursing home functions, including scheduling and collections for nursing and group homes.
  • Coordinate staffing for offsite collection sites.
  • Perform computer registration, order entry, printing, charting, mailing, faxing, filing, and accessioning of Pathology/Cytology specimens.
  • Answer telephones appropriately and in a timely manner.
  • Help ensure accurate charges and billing information; review nursing home monthly bills for accuracy.
  • Conduct employee competency testing and review and update procedure manuals.
  • Train clerical staff and orient new staff to departmental procedures and the work environment.
  • Ensure charts are submitted to the coder in a timely manner.
  • Perform waived testing in physician office settings, including influenza, strep, and urine HCG testing.
  • Perform moderately complex testing, including CBC, urine microscopic, and KOH prep.
  • Perform and document maintenance and quality control as appropriate.
  • Collect blood specimens from inpatients and outpatients and place them in the appropriate departments.
  • Print Outstanding Orders reports and respond appropriately to specimens listed.
  • Follow collection-manual procedures for patient identification and specimen labeling.
  • Prepare urine containers for routine, 24-hour, and other collections, and instruct patients on collection methods.
  • Order and receive specimens in the computer, apply appropriate barcode labels, and distribute specimens to the appropriate testing departments.
  • Follow infection-control procedures and isolation precautions.
  • Perform clerical duties, including registration, checking charges, scanning, indexing, and printing.
  • Assist with courier routes as needed.
  • Help maintain adequate stock, request supplies, and place received stock in appropriate areas.
  • Keep work areas and collection trays clean and sanitary.
  • Maintain good relations with patients, medical staff, coworkers, other departments, and physicians’ offices and homes.
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