Lab Clerical Lead, Marshall Medical Centers South, Full Time, 2nd Shift

HH Health System•Boaz, AL

2d•Onsite

About The Position

Under the general supervision of the Laboratory Manager, the Lab Clerical Lead performs laboratory clerical work, including printing, charting, mailing, faxing and filing reports; accessioning Pathology and Cytology specimens; answering telephones; registering patients; and entering orders. The role helps ensure accurate charges and billing information. It receives incoming calls and directs them to appropriate departments, places Pathology and Cytology orders in the computer, maintains records, sends and receives reports by fax, and checks for failed faxes. The role admits patients into the computer, orders tests, supports a positive atmosphere between patients and the laboratory, and directs outpatients with written requests to the collection area. It also checks charges, scans, indexes and prints reports, and follows up with physician offices to address denials due to lack of medical necessity by obtaining additional information.

Requirements

Preferably a high school diploma or equivalent, such as a GED.
The usual training is 1 to 2 months of supervised on-the-job training to learn techniques and procedures.
Competency in components of laboratory procedures, as appropriate.
Good general condition.
Verbal ability to communicate instructions and other information to patients and other clientele.
Numerical ability to calculate by formula.
Form perception and finger dexterity to handle paperwork and keyboards.
Dependability.

Responsibilities

Print, chart, mail, fax and file reports.
Accession Pathology and Cytology specimens.
Answer incoming calls and direct them to appropriate departments.
Enter Pathology and Cytology orders in the computer and maintain appropriate records.
Send and receive reports by fax and check the computer for failed faxes.
Register and admit patients in the computer and order tests.
Help maintain a good atmosphere between patients and the laboratory.
Direct outpatients with written requests to the collection area.
Check charges and help ensure accurate billing information.
Scan, index and print reports.
Follow up with physician offices to obtain additional information for denials due to lack of medical necessity.