Lab Clerical Lead, Marshall Medical Centers South, Full Time, 2nd Shift

Huntsville Hospital Health System•Boaz, AL
•Onsite

About The Position

Under the general supervision of the Laboratory Manager, the Lab Clerical Lead performs laboratory clerical duties, including printing, charting, mailing, faxing, and filing reports; accessioning Pathology and Cytology specimens; answering telephones; registering patients; and entering orders. The role ensures accurate charges and billing information. The listed duties describe the principal functions of the position and are not an exhaustive account of all work requirements.

Requirements

  • Competency in components of laboratory procedures, as appropriate.
  • Verbal ability to communicate instructions and other information to patients and other clientele.
  • Numerical ability to calculate by formula.
  • Form perception and finger dexterity to handle paperwork and keyboards.
  • Dependability.
  • Good general condition.

Nice To Haves

  • High school diploma or equivalent, such as a GED, preferred.

Responsibilities

  • Receive incoming calls and direct them to the appropriate departments.
  • Order Pathology and Cytology services in the computer and maintain appropriate records.
  • Send and receive reports by fax and check the computer for failed faxes.
  • Admit patients into the computer system and order tests.
  • Maintain a good atmosphere between patients and the laboratory.
  • Direct outpatients with written requests to the collection area.
  • Check charges, scan and index documents, and print reports.
  • Follow up with physician offices to address denials due to lack of medical necessity by obtaining additional information.
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