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The Key Holder, reporting to the Store Manager, strategically manages and promotes the sales culture in a retail environment to achieve or exceed sales, KPI, and profitability goals through short- and long-term planning and expense control. The role ensures a consistently high customer experience in accordance with Psycho Bunny’s core values and service standards. The Key Holder contributes to customer engagement and loyalty, supports the recruitment and development of Team Members, maintains product knowledge, and oversees operational areas including payroll, scheduling, loss prevention, inventory, merchandise processing, and visual presentation. The role also helps maintain a safe, compliant store and collaborates with other team members to achieve store goals.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed

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