Key Holder

EssilorLuxottica•Oakley, CA

About The Position

The Key Holder, described in the posting as a specialized advisor and part-time key holder, supports the management team by demonstrating strong sales behaviors and leadership on the sales floor. The role helps foster a positive work environment and carries out operational processes and goals in accordance with company standards and policies. The position helps motivate floor staff to exceed sales targets and engages customers to provide an excellent customer experience. The role represents Oakley, maintains product knowledge, builds customer relationships, and supports customer-service initiatives. It also assists with merchandise processing, restocking, inventory monitoring, merchandising, display upkeep, and maintaining clean, organized sales-floor and warehouse areas. When management is not present, the Key Holder leads store opening and closing procedures.

Requirements

  • At least one year of retail experience in a specialized environment.
  • Flexible availability, including evenings, weekends, and holidays.
  • Strong sales experience and a proven ability to achieve top results in individual sales performance.
  • Strong communication, interpersonal, and customer-service skills.
  • Ability to work in a team and interact effectively with others.
  • Good time-management and organizational skills.
  • Computer proficiency and experience with cash registers.
  • Ability to stand most of the time or move around on the sales floor or warehouse.
  • Bilingual ability.
  • Ability to move merchandise and lift up to 40 lbs.

Responsibilities

  • Represent the brand and maintain current knowledge of products.
  • Establish strong customer connections and maintain positive interactions.
  • Uphold and execute company customer-service initiatives.
  • Assist with merchandise processing, restocking, and in-store inventory monitoring.
  • Assist with floor movement, merchandising, display maintenance, and cleanliness of the sales floor and warehouse.
  • Organize the warehouse, maintaining labeling, logical placement, organization, and cleanliness.
  • Lead store opening and closing procedures when management is not present.
  • Perform other tasks assigned by a member of the management team.
  • Support and motivate floor staff to exceed sales targets through strong sales behaviors and leadership.

Benefits

  • Benefits may include health care, retirement savings, paid time off/vacation, and employee discounts.
  • A competitive bonus and/or commission plan may be offered.
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