Key Holder Key Holder
About The Position
The Key Holder supports the Store Manager and Assistant Manager in ensuring the smooth and efficient operation of the store. The role leads by example, using coaching and mentoring skills to model the behaviors needed to deliver inspirational, authentic, and personalized customer service and achieve sales and service targets. The Key Holder handles start- and end-of-day cash reconciliation and is responsible for opening and closing the store on a rota basis. This role is suitable for an ambitious self-starter with retail experience seeking an initial supervisory opportunity and a potential first step toward a long-term career in prestige beauty. The company describes its culture as valuing diversity of thought and people and offers career opportunities, training and development, and competitive remuneration and benefits.
Requirements
- Proven retail experience; cosmetics experience is preferred.
- Ability to provide inspirational, authentic, and personalized customer service.
- Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
- Previous experience with retail point-of-sale software.
- Applicants must be able to provide proof of their right to live and work in the country if invited to interview.
Nice To Haves
- Previous retail operations experience, including cash reconciliation and opening and closing the store.
- Previous supervisory experience, including coaching or mentoring others to achieve sales and customer service targets.
Responsibilities
- Support the Store Manager and Assistant Manager in the smooth and efficient running of the store.
- Coach and mentor team members and model behaviors that support inspirational, authentic, and personalized customer service.
- Help the sales team achieve sales and customer service targets.
- Carry out start- and end-of-day cash reconciliation.
- Open and close the store on a rota basis.
Benefits
- Competitive remuneration and benefits package.
- Potential eligibility for an annual discretionary bonus, with possible overachievement based on performance and company results.
- Health insurance coverage, including medical, dental, and vision insurance.
- Wellness and family support programs.
- Life and disability insurance.
- Retirement savings plans.
- Paid leave programs.
- Education-related programs.
- Paid holidays and vacation time.
- Training and development.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
