Key Holder Key Holder
About The Position
The Key Holder supports the Store Manager and Assistant Manager in ensuring the smooth and efficient operation of the store. The role leads by example through coaching and mentoring the sales team, modelling the behaviors needed to provide inspirational, authentic, and personalized customer service, and helping achieve sales and customer service targets. The Key Holder also performs start- and end-of-day cash reconciliation and is responsible for opening and closing the store on a rota basis. This is presented as an opportunity for an ambitious self-starter with retail experience to gain supervisory experience and build a longer-term career in prestige beauty.
Requirements
- Proven retail experience, preferably within cosmetics.
- Ability to provide inspirational, authentic, and personalized customer service.
- Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
- Previous experience with retail point-of-sale software.
- Applicants must be able to provide proof of the right to live and work in the country if invited to attend an interview.
Nice To Haves
- Previous retail operations experience, including cash reconciliation and opening and closing the store.
- Previous supervisory experience, including coaching and mentoring others to achieve sales and customer service targets.
Responsibilities
- Support the Store Manager and Assistant Manager in the smooth and efficient running of the store.
- Coach and mentor the sales team and model behaviors that promote excellent customer service.
- Help the store achieve sales and customer service targets.
- Perform start- and end-of-day cash reconciliation.
- Open and close the store on a rota basis.
Benefits
- Competitive remuneration and benefits package.
- Eligible employees may receive health insurance coverage, including medical, dental, and vision insurance.
- Wellness and family support programs.
- Life and disability insurance.
- Retirement savings plans.
- Paid leave programs, paid holidays, and vacation time.
- Education-related programs.
- Participation in a discretionary bonus program, with the possibility for overachievement based on performance and company results.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
