Key Holder Key Holder

DECIEM•Oxnard, CA

About The Position

We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of the store. The Key Holder leads by example, using coaching and mentoring skills to model behaviors that help the sales team provide inspirational, authentic, and personalized customer service and achieve sales and customer service targets. The role includes essential start- and end-of-day cash reconciliation and responsibility for opening and closing the store on a rota basis. It is presented as a first supervisory opportunity for an ambitious self-starter with previous retail experience and a potential first step toward a long-term career in prestige beauty. The company describes a culture that values diversity of thought and people and offers progressive career opportunities, training and development, and a competitive remuneration and benefits package.

Requirements

  • Proven retail experience, preferably within cosmetics.
  • Ability to provide inspirational, authentic, and personalized customer service.
  • Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
  • Previous experience with retail point-of-sale software.
  • Applicants must be able to provide proof of the right to live and work in the country if invited to interview.

Nice To Haves

  • Previous retail operations experience, including cash reconciliation and opening and closing the store.
  • Previous supervisory experience, including coaching or mentoring others to achieve sales and customer service targets.

Responsibilities

  • Support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of the store.
  • Lead by example, coaching and mentoring the sales team to provide personalized customer service and achieve sales and customer service targets.
  • Carry out start- and end-of-day cash reconciliation.
  • Open and close the store on a rota basis.

Benefits

  • Progressive career opportunities.
  • Training and development.
  • Competitive remuneration and benefits package.
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