Key Holder

IT'SUGAR LLC • Baton Rouge, LA

25d

About The Position

IT’SUGAR is seeking a fun and dynamic Retail Keyholder to deliver an entertaining customer experience while promoting the brand. The Keyholder provides exceptional customer service and supports store operations, including sales-floor merchandising and maintenance, product knowledge, register duties, and opening or closing the store as needed. The role calls for someone who is energetic, positive, playful, present, and able to work collaboratively or with minimal supervision.

Requirements

• Must be at least 18 years of age.
• High school diploma or equivalent preferred.
• Six months of experience in a similar retail role preferred.
• Willingness to work a flexible schedule, including days, evenings, weekends, and holidays.
• Ability to use a POS/cash register.
• Ability to stand and walk for long periods; use hands to handle or feel; reach with hands and arms; and talk or hear.
• Ability to lift or move up to 25 pounds independently and up to 50 pounds with assistance.
• Ability to work alone or with minimal supervision.

Nice To Haves

• High school diploma or equivalent.
• Six months of experience in a similar retail role.

Responsibilities

• Assist customers with requests and inquiries.
• Follow the SUGARTAINMENT customer engagement model.
• Keep the sales floor clean and organized while maintaining store visual standards.
• Operate the POS/register and cash out customers accurately.
• Follow through on requests for specific items and suggest additional products.
• Explain product benefits, features, prices, quality, value, and other relevant information to support sales.
• Maintain store cash-handling records.
• Perform opening and closing procedures as needed.
• Merchandise displays according to visual guidelines.
• Assist with setup for special events and promotions.
• Understand Loss Prevention policies and procedures and communicate Loss Prevention issues to the Store Manager.
• Maintain sales-floor, backroom, and restroom areas, including cleaning and mopping.
• Represent IT’SUGAR’s core values of being Positive, Playful, Present, and a Difference Maker.
• Display enthusiasm and cheerfulness and work collaboratively in a team environment.

Benefits

• Flexible scheduling
• Career growth opportunities
• Training and development
• 30% employee discount
• Perk Spot discounts on cell phones, travel, theme parks, and more
• 401(k) with company match beginning the first of the month after 60 days of employment
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED