Key Holder (Part Time)

Boot Barn • Elmira, NY

19h • $17 - $19 • Onsite

About The Position

Key Holders engage with customers, create an exceptional in-store experience, and provide leadership and support to store partners. They represent Boot Barn’s Mission, Vision, and Values through their words and actions while demonstrating selling and service expertise, product knowledge, visual merchandising skills, and point-of-sale proficiency. They partner with the leadership team to help exceed store sales goals, develop team members, and carry out assigned store operations.

The role includes fostering customer relationships and a service-oriented selling culture; maintaining product and promotion knowledge; achieving sales and customer-information metrics; supporting merchandising, inventory processing, replenishment, and store housekeeping; accurately handling sales transactions and cash accountability; completing opening and closing procedures; and following applicable laws and company policies. Key Holders also support team development and are expected to maintain a high standard of work quality, attendance, and appearance.

The position requires availability for varied shifts, including nights, weekends, and holidays, and may involve extended hours and up to 10% travel to support local stores. The work is primarily in a clean, orderly, properly lighted and ventilated store environment with moderate noise. Physical activity includes standing, walking, and squatting for more than half of a shift, lifting and carrying up to 40 pounds, and frequent bending and lifting.

Requirements

• 1 to 2 years of retail sales experience.
• Strong leadership, communication, time management, and organization skills.
• Availability to work varied shifts to meet business needs, including nights, weekends, and holidays.
• Flexibility with scheduling and willingness to work extended hours when necessary.
• Ability to travel up to 10% to support local stores, as needed.
• Ability to stand, walk, and squat for more than 50% of the work shift.
• Ability to lift, move, and carry up to 40 pounds.
• Ability to read, count, and write to accurately complete documentation and reports.
• Ability to see, hear, and speak to communicate with partners and customers.
• Close, distance, and peripheral vision; depth perception; and ability to adjust focus.
• Manual dexterity to finger, handle, feel, type, and reach with hands and arms.

Responsibilities

• Foster a service and selling culture and exceed customer expectations to build long-standing relationships.
• Develop expertise in product categories and communicate product features and benefits to customers.
• Maintain and achieve measurable goals, including units per transaction, average dollar per transaction, item add-ons, and customer information capture rates.
• Stay informed about current merchandise promotions and advertisements.
• Maintain company merchandising standards and assist with floor moves, displays, merchandising, sales setup, and store housekeeping.
• Assist with processing merchandise and monitoring and replenishing floor stock.
• Complete sales transactions accurately and efficiently and maintain proper cash and media accountability at POS registers.
• Partner with the store leadership team to develop skills and improve metrics.
• Complete opening and closing procedures to company standards and comply with time and attendance policies.
• Follow and enforce applicable local, federal, and state laws, as well as company policies, procedures, and practices.
• Perform other duties assigned by management.
• Demonstrate high-quality work, reliable attendance, and appropriate appearance.
• Support local stores through travel as needed.

Benefits

• Competitive hourly rate of $17.00–$19.00, plus sales incentives (SPIFFS) and monthly store sales bonus.
• 50% discount on Exclusive Brands and 40% discount on third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.
• Medical, dental, vision, and life insurance.
• 401(k) plan with company matching.
• Flexible schedules and work/life balance.
• Growth opportunities at every level.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed