Retail Key Holder

Skechers • Ocean City, MD

25d

About The Position

Skechers is hiring a Retail Key Holder, also known as a Floor Leader, for an entry-level retail leadership role. The position contributes to store operations, supports sales goals, and mentors team members while helping maintain a premium shopping environment. The Key Holder engages customers with product advice, supervises daily operations and opening or closing procedures as needed, supports store security and operational standards, and collaborates with store management on inventory and other needs. The role involves a varied schedule, including evenings, weekends, and holidays.

Skechers is a global lifestyle brand headquartered in Southern California, developing and marketing footwear, apparel, and accessories. The company offers competitive pay with regular increases, product discounts, flexible schedules, on-the-job training, and opportunities for career advancement. Additional benefits and perks may be discussed during the interview process.

Requirements

• Ability to work a varied schedule, including evenings, weekends, and holidays.
• Problem-solving skills to resolve in-store issues.
• Strong organization skills to manage inventory, staffing, and other operational tasks.
• Ability and desire to foster a respectful, safe, and fun environment for store employees.
• Comfort mentoring team members and communicating with all levels of the store team.
• Ability to act with confidentiality and urgency.
• Must be at least 18 years old at the time of application.
• Sales skills to drive revenue growth and meet targets.
• Excellent written, verbal, and interpersonal communication skills.

Nice To Haves

• High school diploma or equivalent preferred, but not required.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in the retail, restaurant, or hospitality industry is preferred, but not required.

Responsibilities

• Engage customers and provide expert advice on Skechers products to help them find an appropriate fit and have a positive shopping experience.
• Supervise daily operations, including store opening and closing procedures as required, and uphold security protocols and operational standards.
• Mentor and support team members in customer service, sales, and daily store operations.
• Contribute to store and individual sales targets by using effective selling techniques and promoting Skechers products.
• Execute merchandising plans, restock products, and maintain store cleanliness.
• Oversee stock and inventory routines and collaborate with store management to address operational needs.
• Identify and resolve in-store challenges to support a smooth customer shopping experience.

Benefits

• Competitive pay with regular increases.
• Discounts on Skechers footwear, apparel, and accessories, including Friends and Family discounts.
• Flexible schedules to support work-life balance.
• On-the-job training in retail leadership, customer service management, and store operations.
• Opportunities for career advancement in retail management.
• Additional benefits and perks to be reviewed during the interview process.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED