Lead Sales (Key Holder), Part Time Flex, Rancho Cucamonga - Pottery Barn

Williams-Sonoma•Rancho Cucamonga, CA
•$19 - $22•Onsite

About The Position

The Lead Sales (Key Holder) inspires customers to express themselves in their homes and brings the Pottery Barn brand to life by helping customers discover products suited to the way they entertain. The role drives sales by building customer connections and lasting relationships with the brand. It also supports store management, supervises store operations during manage-on-duty shifts, and models effective selling and customer service.

Requirements

  • Effective communication, organization, and leadership skills.
  • Proven ability to motivate and influence others through personal actions and examples.
  • Must be mobile on the sales floor for extended periods.
  • Must be able to lift and mobilize items up to 75 lbs. using appropriate equipment and safety techniques.
  • Part-Time Flex associates must be available for at least two regularly scheduled weekend shifts and two weekday shifts. Weekend availability must be on two separate days.
  • Associates scheduled for 20 or more hours weekly must have greater availability to meet business needs.

Nice To Haves

  • 1–3 years of retail sales experience; shift supervision experience preferred.
  • 1–2 years of experience in home-related design, visual merchandising, or stockroom responsibilities preferred.
  • Specialty retail experience is preferred but not required.

Responsibilities

  • Create engaging customer experiences by sharing expertise on enhancing the home.
  • Support the management team with opening and closing routines, register functions, and back-office procedures.
  • Provide supervision to help ensure the store meets financial goals and associates deliver World-Class service.
  • Maintain visual, replenishment, cleanliness, safety, and back-of-house standards during manage-on-duty shifts.
  • Perform the Selling Captain role, modeling sales generation and customer service while prioritizing the customer experience.
  • Maintain an environment in which associates are treated fairly and with dignity and respect, in accordance with the People First Philosophy.

Benefits

  • Competitive compensation package.
  • Discount on Williams-Sonoma, Inc. brands.
  • 401(k) plan and other investment opportunities.
  • Wellness program supporting physical, financial, and emotional health.
  • Paid vacations and holidays for full-time associates.
  • Health benefits, dental and vision insurance, including same-sex domestic partner benefits, for full-time associates.
  • Cross-brand and cross-functional career opportunities.
  • Online learning opportunities through brand-specific resources and WSI University.
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