Lead Sales (Key Holder), Part Time Flex, Natick - Pottery Barn Kids and Teen

Williams-Sonoma • Natick, MA

10h • $19 - $21 • Onsite

About The Position

The Lead Sales (Key Holder) inspires customers to express themselves at home and brings the brand to life by helping customers discover products suited to their needs. The role drives sales by building customer connections and lasting relationships with the brand. It also supports store management, supervises store operations during manage-on-duty shifts, and models sales generation and customer service while promoting a respectful workplace consistent with the People First Philosophy.

This is a part-time flex role at Pottery Barn Kids and Teen in Natick. Associates must be available for at least two regularly scheduled weekend shifts on separate days and two shifts during the week. Greater availability is required to be scheduled for 20 or more hours weekly. The anticipated pay range is $19.00–$21.00 per hour. The role is not eligible for relocation assistance.

Requirements

• Effective communication, organization, and leadership skills.
• Ability to motivate and influence others through personal actions and example.
• Must be able to remain mobile on the sales floor for extended periods.
• Must be able to lift and mobilize items weighing up to 75 lbs. using appropriate equipment and safety techniques.
• Part-Time Flex associates must be available for at least two regularly scheduled shifts on separate weekend days (Friday, Saturday, and/or Sunday) and two shifts during the week (Monday through Thursday).
• Availability beyond the minimum schedule is required to be scheduled for 20 or more hours weekly.

Nice To Haves

• 1–3 years of retail sales experience; shift supervision experience preferred.
• 1–2 years of experience in home-related design, visual merchandising, or stockroom responsibilities preferred; specialty retail experience is preferred but not required.

Responsibilities

• Create engaging customer experiences by sharing expertise on enhancing the home.
• Support the management team with opening and closing routines, register functions, and back-office procedures.
• Provide supervision to help the store meet financial goals and ensure associates provide World-Class service.
• Ensure visual, replenishment, cleanliness, safety, and back-of-house standards are met during manage-on-duty shifts.
• Perform the Selling Captain role, modeling sales generation and customer service and prioritizing the customer experience.
• Maintain an environment where associates are treated fairly and with dignity and respect, in accordance with the People First Philosophy.

Benefits

• Competitive compensation; anticipated pay range is $19.00–$21.00 per hour.
• Generous discount on Williams-Sonoma, Inc. brands.
• 401(k) plan and other investment opportunities.
• Wellness program supporting physical, financial, and emotional health.
• Paid vacations and holidays for full-time associates.
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits, for full-time associates.
• Cross-brand and cross-functional career opportunities.
• Online learning opportunities through brand-specific resources and WSI University.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed