Key Holder (Downton #26)

Goodwill Industries•Wichita, KS

25d•$0 - $16•Onsite

About The Position

Goodwill Industries of Kansas is seeking a Key Holder to support its mission of transforming lives and communities through education, training, and employment. The position opens and closes and helps manage and operate a Goodwill retail store. The Key Holder supervises store workers and sales associates, and may oversee store operations, including inventory, the warehouse, and stock rotation when other members of management are absent. The role reports to the District Store and Assistant Store Manager. The Key Holder supports customers and employees, oversees sales-floor and merchandise activities, maintains sales and operational records, and performs administrative and cash-handling duties when store management is absent. The position also includes hands-on retail and production work, such as sorting and inspecting donated textiles and wares, stocking and merchandising, cleaning, and assisting donors. The employee is expected to model Goodwill’s standards of integrity, safety, customer service, and commitment to its mission. This role requires weekend work on both Saturdays and Sundays and at least two nights per week. The employee must make daily bank deposits using their own transportation, hold a valid and insurable driver’s license, maintain an operating telephone, and pass or complete a background check. The work includes frequent lifting, carrying, pushing, and pulling of up to 50 pounds, with heavier loads occurring rarely. The position is located at 126 N. St. Francis St, Wichita, Kansas 67202.

Requirements

High school education or equivalent.
Full knowledge of bookkeeping and accounting sufficient to maintain sales records and reports related to store operations.
Excellent character references and a well-developed sense of responsibility.
Valid driver’s license and ability to be insured.
Must pass or complete a background check.
Must have and maintain an operating telephone within the telephone company’s maintenance capabilities.
Must be able to work Saturdays and Sundays and at least two nights per week.
Must be able to count all monies for store operations and make daily bank deposits using personal transportation.
Must be able to lift, carry, push, or pull up to 50 pounds on a daily basis; rarely, loads may exceed 100 pounds.
Ability to perform the described physical work, including standing, bending or stooping, reaching, sorting, inspecting, stocking, and moving merchandise and containers.
Ability to supervise personnel, use judgment in daily store operations, handle customer complaints, and follow cash-handling and safety procedures.

Responsibilities

Open and close the store and help manage and operate its retail activities.
Supervise sales associates and other store personnel; support and counsel employees and model appropriate conduct.
Oversee the sales floor, sell merchandise as time permits, greet customers, address customer needs and complaints, and promote special events.
Receive and check incoming stock, supervise checkouts and stock transfers, and ensure merchandise is clean, orderly, properly marked, displayed, and rotated.
Maintain store cleanliness and appearance, including shelves, sales areas, wares, and premises.
Maintain projected sales goals; review and analyze sales and pricing effectiveness and make recommendations to management.
Maintain records of store operations and perform administrative and clerical duties, including store reports, ordering and handling mail, employee purchase forms, and daily deposits when management is absent.
Handle cash according to procedures, count store monies, secure cash and the safe, and drive to the bank to deliver deposits securely.
Sort, inspect, assess, hang, and rotate clothing and textile donations; remove hangers, pins, and labels as required and route unsalable goods to salvage.
Inspect and stock wares and electrical items; remove unsaleable goods and move carts and containers between the sales floor, production, and salvage or disposal areas.
Assist donors with donations, including retrieving items from donor vehicles when needed.
Answer the telephone and basic customer questions about store operations, referring other inquiries to the store manager.
Promote Goodwill’s image and mission, represent the organization in the community, and support other departments and accessibility of services.
Maintain employee safety and well-being, safeguard store premises and materials, watch for fire hazards and unsafe conditions, and report safety violations.
Attend required meetings and perform other duties as assigned.

Benefits

Medical and prescription plan, available the first of the month following employment.
Paytient Medical Assistance Plan, available the first of the month following employment.
Dental plan with orthodontia option, available the first of the month following employment.
Vision care plan, available the first of the month following employment.
Flexible spending accounts, available the first of the month following employment.
Group life and AD&D coverage, available the first of the month following employment.
401(k) plan, available the first of the month following 90 days of employment.
Paid time off and sick leave, with accrual beginning on the first day of employment.
Eight hours of paid volunteer time off per year.
Paid holidays.
Accident and critical illness coverage.
Employee assistance program.
Employee referral bonus.
Tuition reimbursement program.
Employee discount at Goodwill Industries of Kansas stores.