Inventory Specialist Jobs

About The Position

Requirements

• Internal candidates must have six months of prior work experience with Walgreens; external candidates must have one year of prior retail work experience.
• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evening and weekend hours.
• Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
• Demonstrated attention to detail and ability to multitask and manage execution.
• Experience identifying operational issues and recommending and implementing strategies to resolve problems.

Nice To Haves

• Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
• Prior work experience with Walgreens and an evaluation on file.

Responsibilities

• Execute, monitor, and train inventory best practices and standard operating procedures for the store, including front end and pharmacy.
• Support pharmacy inventory management, including receiving, counting, ordering, returns, and related activities.
• Champion On-Shelf Availability and manage receiving, counting, pricing, returns, and in-store inventory processes.
• Validate and ensure the accuracy of planograms.
• Review and coordinate the use of reports and system applications affecting on-hand balances and pricing.
• Execute and maintain front-end and pharmacy asset protection techniques; file claims for overages, shortages, order errors, and damaged goods.
• In designated stores, open or close the store in the absence of store management and complete required start-up, cash-handling, cashier, floor, and stockroom duties.
• Engage customers, offer assistance, model customer-service best practices, and resolve customer issues when serving as leader on duty.
• Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
• Scan deliveries while vendors are still in the store; take appropriate action on received or undelivered products and open tickets to correct inaccurate orders.
• Under pharmacist-in-charge supervision, verify pharmacy shipments and complete or verify pharmacy order postings, tote audits, and shortage or damage reporting.
• Complete the On-Shelf Availability process for planogrammed departments, including disposals, call-ins, vendor returns, and scan-outs and scan-out returns.
• Under pharmacist-in-charge supervision, complete pharmacy recalls, returns, transfers, inventory counts, smart counts, and verification of pharmacy and prescription claims.
• Complete pricing activities, including price changes, markdowns, markdown deletes, signage, and applicable regulatory pricing tasks.
• Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
• Update and place designated pull-and-quarantine items in the holding area.
• Maintain accurate inventory counts and on-hand quantities across departments, stockroom, overstock locations, and pharmacy.
• Ensure inventory compliance with state and local laws for regulated products such as alcohol and tobacco.
• Maintain inventory records and organize invoices, receipts, and return authorizations.
• Prepare for physical inventory and support inventory-day activities, including auditing the third-party team.
• Keep counters and shelves clean and well merchandised.
• Assist and coach the store team on package delivery activities and support execution of the Pickup Program.
• When serving as leader on duty in designated stores, process sales and related POS transactions, including returns, refunds, voids, cash drops, and change requests.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Attend company training and complete e-learning modules, including safety training.
• Obtain and maintain a valid pharmacy license or certification when required by the state.
• Coach and develop team members' capabilities with inventory systems; communicate assigned tasks and report disciplinary issues and customer complaints to management.
• Complete additional activities and other assigned tasks.