Inventory Specialist

Walgreens•Wausau, WI

20d•$18 - $23•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management and is responsible for in-store inventory processes such as receiving, counting, pricing, returns, On-Shelf Availability, and planogram accuracy. It reviews and coordinates the use of reports and system applications that affect on-hand balances and pricing, and maintains asset protection practices and claims for inventory discrepancies or damaged goods. The specialist performs a wide range of inventory and operational duties, including processing store and pharmacy deliveries, orders, returns, recalls, pricing changes, inventory counts, and records. Under the pharmacist-in-charge’s supervision, the role handles specified pharmacy inventory activities and shipment postings. The specialist also supports physical inventory, package delivery and pickup, store merchandising, and inventory compliance with applicable state and local laws. In designated stores, the specialist may open or close the store and serve as leader on duty, handling customer issues, assigned team tasks, and point-of-sale responsibilities. The role models customer service, coaches team members on inventory processes, attends required trainings, completes e-learning modules, and obtains and maintains a pharmacy license or certification when required by the state.

Requirements

For internal candidates, six months of prior work experience with Walgreens; for external candidates, one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification when required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens, with an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory best practices and standard operating procedures for front-end and pharmacy operations.
Support pharmacy inventory management, including receiving, counting, ordering, posting shipments, and facilitating returns under the pharmacist-in-charge’s supervision where required.
Manage On-Shelf Availability processes, including receiving, counting, pricing, planogram validation, scan outs, disposals, call-ins, and vendor returns.
Review and coordinate use of reports and system applications affecting on-hand balances and pricing.
Maintain front-end and pharmacy asset protection practices and file claims for overages, shortages, order errors, and damaged goods.
Open and close the store in designated locations when store management is absent, including system start-ups, cash handling, cashier duties, and preparing the floor and stockroom for the business day.
Engage customers, offer assistance, resolve customer issues when serving as leader on duty, and model customer service best practices.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are present; address undelivered scheduled receipts and inaccurate orders, and open tickets as needed.
Complete or verify pharmacy postings for received shipments and orders, perform tote audits as needed, and report shortages or damaged products.
Complete pharmacy inventory activities such as recalls, vendor returns, damaged-product returns, excess inventory returns, and applicable interstore transfers.
Complete pricing activities, including price changes, markdowns, markdown deletions, signage, and other regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update and place designated pull-and-quarantine items in the holding area.
Maintain accurate inventory counts and on-hand quantities in departments, stockrooms, overstock locations, and pharmacy; complete pharmacy smart counts.
Ensure inventory compliance with state and local laws concerning regulated products.
Maintain inventory records and organize invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including auditing the third-party team.
Keep counters and shelves clean and well merchandised.
Learn and use store systems and equipment; assist and coach the team on package delivery, package returns, and Pickup Program activities.
When serving as leader on duty in designated stores, process sales and point-of-sale transactions, including returns, refunds, voids, price modifications, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification when required by the state.
Coach and develop team members’ inventory-system capabilities, communicate assigned tasks when serving as leader on duty, and report disciplinary issues and customer complaints to management.
Complete additional assigned activities and tasks.