Inventory Specialist

Walgreens•Lafayette, LA

10d•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory management and oversees receiving, counting, ordering, pricing, returns, planogram accuracy, inventory reports and systems, asset protection, and claims for overages, shortages, order errors, and damaged goods. In designated stores, the specialist may open or close the store and serve as leader on duty in the absence of store management. The role also supports customer service, inventory compliance, physical inventory preparation, package delivery and pickup activities, and team development. Pharmacy activities are performed under the supervision of the pharmacist-in-charge. The specialist attends required training and maintains any state-required pharmacy license or certification.

Requirements

At least six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
For internal candidates: an “Achieving expectations” rating on the last performance review and no written disciplinary actions in the previous 12 months.
Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory best practices and standard operating procedures for front-end and pharmacy operations.
Support pharmacy inventory activities, including receiving, counting, ordering, posting shipments and claims, completing smart counts, and handling recalls and returns under the supervision of the pharmacist-in-charge.
Champion On-Shelf Availability and complete related processes, including scan-outs, disposals, call-ins, vendor returns, and inventory updates.
Receive and scan deliveries, review and receive warehouse and vendor orders, resolve delivery discrepancies, and report shortages or damaged products.
Validate planograms and maintain accurate on-hand quantities, pricing, signage, and inventory records across departments, stockroom, overstock locations, and pharmacy.
Execute pricing activities, including daily price changes, markdowns, markdown deletions, and other required pricing tasks.
Maintain asset-protection practices and file claims for overages, shortages, order errors, and damaged goods, including prescription drugs.
Maintain inventory compliance with applicable state and local laws for regulated products.
Prepare for and support physical inventory, including preparation of sales floor, stockroom, and pharmacy and auditing the third-party inventory team.
Organize and retain invoices, receipts, and return authorizations; keep counters and shelves clean and well merchandised.
Support package delivery activities and the Pickup Program, including package scanning and returns.
Engage customers, offer assistance, and model customer-service best practices; resolve customer issues when serving as leader on duty.
In designated stores, open or close the store in the absence of management, complete required start-up and cash-handling tasks, and prepare the floor and stockroom for the business day.
When serving as leader on duty, communicate assigned tasks, report disciplinary issues and customer complaints, and complete assigned point-of-sale, refund, cash-drop, and related transactions.
Coach team members on inventory systems and processes, attend company training, and complete required e-learning and safety modules.
Complete additional activities and tasks as assigned.