Inventory Specialist

Walgreens•Town of Babylon, NY

11d•$19 - $21

About The Position

The Inventory Specialist is responsible for carrying out, monitoring, and training inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory activities such as receiving, counting, ordering, and returns; champions On-Shelf Availability; manages in-store inventory processes; and validates planogram accuracy. It also reviews and coordinates the use of reports and system applications that affect inventory balances and pricing, maintains asset protection practices, and files claims for overages, shortages, order errors, and damaged goods. In designated stores, the Inventory Specialist may open or close the store in the absence of store management and complete associated system start-ups, cash handling, cashier duties, and readiness activities. The role engages customers, models customer-service practices, and may resolve customer issues when serving as leader on duty. It executes and coaches inventory, receiving, pricing, ordering, returns, count, physical inventory, and package delivery processes, while maintaining required records and compliance with applicable laws and company policies. Under the pharmacist-in-charge’s supervision, it completes designated pharmacy inventory tasks. The specialist also attends company training and e-learning, maintains a valid pharmacy license or certification if required by the state, and communicates tasks and concerns between management and team members.

Requirements

Internal candidates must have six months of prior work experience with Walgreens; external candidates must have one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens, with an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, and facilitating returns.
Champion On-Shelf Availability and handle receiving, counting, pricing, returns, and other in-store inventory processes; validate planogram accuracy.
Review and coordinate the proper use of reports and system applications that affect front-end and pharmacy on-hand balances and pricing.
Execute and maintain front-end and pharmacy asset protection practices; file claims for warehouse and vendor overages, shortages, order errors, and damaged goods, including prescription drugs.
In designated stores and in the absence of store management, open or close the store, complete required system start-ups and cash handling, perform cashier responsibilities, and prepare the floor and stockroom for the business day.
Greet customers, offer assistance, model customer-service practices, and, when serving as leader on duty in designated stores, resolve customer issues and answer questions.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store, take appropriate actions for delivered or missing scheduled receipts, contact vendors, and open tickets to correct inaccurate orders.
Under pharmacist-in-charge supervision, verify pharmacy shipments and daily postings for pharmacy warehouse, ABC prescription and OTC, secondary vendor, flu, and dropship orders; conduct necessary tote audits and report shortages or damage.
Complete the end-to-end On-Shelf Availability process for planogrammed departments, including disposals, call-ins, vendor returns before expiration, and scan outs and scan-out returns for subscribed departments, vendor/DSD departments, and pharmacy.
Under pharmacist-in-charge supervision, complete pharmacy recalls, vendor returns, non-controlled and damaged salvage returns, excess inventory returns or applicable interstore transfers, and verify pharmacy/prescription claims postings.
Complete pricing activities, including price changes, markdowns, markdown deletions, accurate signage, and additional regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining and ordering consigned inventory as required.
Update and place designated pull-and-quarantine item on-hands in the assigned holding area.
Maintain accurate inventory counts and on-hand quantities in basic departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts under pharmacist-in-charge supervision.
Ensure inventory compliance with state and local laws concerning regulated products, such as alcoholic beverages and tobacco products.
Maintain inventory records and receive and post front-end products in inventory systems; organize and retain invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including preparing the sales floor, stockroom, and pharmacy and auditing the third-party team.
Keep counters and shelves clean and well merchandised; maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, package returns, and Pickup Program execution.
In designated stores, when serving as leader on duty, register sales on the assigned POS and document scanning errors, price verifications, items not on file, price modifications, and voids; complete returns, order voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful coworker relationships.
Attend company-based training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification when required by the state.
Coach and develop team members’ capabilities with inventory systems; when serving as leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and other assigned tasks.