Inventory Specialist

Walgreens•Plaquemine, LA

8d•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management and owns receiving, counting, pricing, returns, and other in-store inventory processes, while championing On-Shelf Availability and validating planogram accuracy. The specialist reviews and coordinates the use of reports and system applications that affect inventory balances and pricing, maintains asset protection practices, and files claims for overages, shortages, order errors, and damaged goods. The role also provides customer service, coaches team members, manages warehouse and vendor inventory processes, completes receiving and posting activities, and maintains accurate inventory counts and records. Under pharmacist-in-charge supervision, the specialist completes designated pharmacy inventory tasks. In designated stores, the specialist may open or close the store and serve as leader on duty, handling assigned operational, customer-service, and point-of-sale responsibilities. The position includes company training, completion of e-learning and safety modules, and maintaining a state-required pharmacy license or certification.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification when required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train storewide inventory best practices and standard operating procedures for front-end and pharmacy operations.
Support pharmacy inventory management, including receiving, counting, ordering, returns, recalls, and inventory transfers as applicable.
Champion On-Shelf Availability and perform receiving, counting, pricing, returns, and other in-store inventory processes.
Validate planograms and coordinate use of reports and systems affecting on-hand balances and pricing.
Maintain front-end and pharmacy asset protection techniques and file claims for overages, shortages, order errors, or damaged goods.
In designated stores, open or close the store in the absence of management and complete required startup, cash-handling, cashier, and readiness activities.
Greet and assist customers, resolve customer issues when serving as leader on duty, and model customer-service best practices.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are present, take appropriate action on delivery discrepancies, contact vendors, and open tickets as needed.
Under pharmacist-in-charge supervision, verify and complete pharmacy shipment postings and order processing, perform necessary tote audits, and report shortages or damaged products.
Complete the On-Shelf Availability process for planogrammed departments, including disposals, call-ins, vendor returns, and scan-outs.
Complete pharmacy inventory activities under pharmacist-in-charge supervision, including recalls, returns, excess inventory returns or transfers, and verification of prescription claims.
Execute pricing activities, including price changes, markdowns, signage accuracy, and other regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update and appropriately hold designated pull-and-quarantine items.
Maintain accurate on-hand quantities and inventory counts in store departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts.
Ensure inventory compliance with state and local laws for regulated products.
Maintain inventory records and organize invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised.
Learn and use store systems and equipment; assist and coach the team on package delivery activities and support the Pickup Program.
When serving as leader on duty in designated stores, register sales on the POS system and complete assigned transactions, returns, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful coworker relationships.
Attend company training, complete e-learning and safety requirements, and maintain a state-required pharmacy license or certification.
Coach and develop team members in inventory systems, communicate assigned tasks when serving as leader on duty, and report disciplinary issues and customer complaints to management.
Complete additional activities and other assigned tasks.