Inventory Specialist

Walgreens•Greenwood, IN

8d•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory management and is responsible for receiving, counting, ordering, pricing, returns, on-shelf availability, planogram accuracy, inventory records, and asset protection activities. It also reviews and coordinates use of reports and system applications that affect inventory balances and pricing. In designated stores, the specialist may open or close the store in the absence of store management and may serve as leader on duty. The role supports a positive customer experience by greeting customers, offering assistance, modeling service practices, and, when acting as leader on duty, addressing customer issues. Operational work includes processing and verifying deliveries and orders; completing inventory, pricing, returns, claims, and compliance tasks; maintaining accurate on-hand counts; supporting physical inventory and package delivery activities; and keeping counters and shelves clean and merchandised. Pharmacy-specific tasks are performed under the supervision of the pharmacist-in-charge. The specialist also attends company training, completes required e-learning, maintains any state-required pharmacy license or certification, and communicates tasks and issues between management and team members.

Requirements

Internal candidates must have six months of prior Walgreens work experience; external candidates must have one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification when required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience with an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, transfers, and verification of inventory postings and claims under the supervision of the pharmacist-in-charge.
Receive, count, price, and process returns for in-store inventory; champion On-Shelf Availability and validate planogram accuracy.
Review and coordinate the use of reports and system applications affecting inventory on-hand balances and pricing.
Maintain front-end and pharmacy asset protection practices and file claims for vendor or warehouse overages, shortages, order errors, and damaged goods.
When designated and in the absence of store management, open or close the store and complete required system start-ups, cash handling, cashier tasks, and readiness checks.
Greet customers, offer assistance with products and services, model customer-service practices, and resolve customer concerns when serving as leader on duty.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store; verify receipt, follow up on undelivered scheduled receipts, and open tickets to correct inaccurate orders.
Complete and verify pharmacy shipment postings, orders, tote audits, and shortage or damage reporting.
Complete the On-Shelf Availability process, including disposals, call-ins, vendor returns, scan outs, and scan-out returns.
Complete pharmacy recalls, returns, inventory transfers, and related posting and inventory-count activities as directed by the pharmacist-in-charge.
Execute pricing activities, including price changes, markdowns, markdown deletes, signage accuracy, and applicable regulatory pricing tasks.
Support front-end and pharmacy ordering, order expense items, monitor pharmacy manual orders for excess, and maintain consigned inventory.
Update and place designated pull-and-quarantine items in the assigned holding area.
Maintain accurate on-hand quantities across basic departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts.
Ensure compliance with state and local inventory laws for regulated products, including alcoholic beverages and tobacco products.
Maintain inventory records and systems, organize files, and retain invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised, and maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities and support execution of the Pickup Program.
When serving as leader on duty in designated stores, process sales and related point-of-sale activity, returns, refunds, voids, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training, complete e-learning and safety modules, and obtain and maintain a state-required pharmacy license or certification.
Coach and develop team members on inventory systems, communicate assigned tasks when serving as leader on duty, and report disciplinary issues and customer complaints to management.
Complete additional activities and other assigned tasks.