Inventory Specialist Jobs

About The Position

Requirements

• Internal candidates: six months of prior Walgreens work experience; external candidates: one year of prior retail work experience.
• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evenings and weekends.
• Demonstrated attention to detail and ability to multitask and manage execution.
• Experience identifying operational issues and recommending and implementing strategies to resolve problems.
• Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
• Obtain and maintain a valid pharmacy license or certification as required by the state.

Nice To Haves

• Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
• Prior Walgreens work experience, with an evaluation on file.

Responsibilities

• Execute, monitor, and train storewide inventory best practices and standard operating procedures for the front end and pharmacy.
• Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, transfers, smart counts, and verification of shipments and claims, under the supervision of the pharmacist-in-charge.
• Receive, count, price, and process returns for inventory; validate planograms and champion On-Shelf Availability.
• Use reports and system applications that affect inventory on-hand balances and pricing; maintain accurate on-hand quantities across departments, stockroom, overstock locations, and pharmacy.
• Execute and maintain front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, and damaged goods, including prescription drugs.
• In designated stores, open or close the store in the absence of store management, complete required system start-ups and cash-handling and cashier duties, and prepare the floor and stockroom for business.
• Greet customers, offer assistance, model customer-service best practices, and, when serving as leader on duty, resolve customer issues and answer questions.
• Execute and coach warehouse and vendor inventory processes, including creating, reviewing, receiving, and scanning deliveries while vendors are present; follow up on missed or inaccurate deliveries as needed.
• Complete On-Shelf Availability processes, including scan outs, disposals, call-ins, vendor returns, and returns before expiration for applicable departments.
• Complete pricing activities, including price changes, markdowns, markdown deletions, signage, and other assigned regulatory pricing tasks.
• Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory as required.
• Update on-hands and place designated pull-and-quarantine items in the assigned holding area; ensure regulated-product inventory complies with state and local laws.
• Maintain inventory records and organize invoices, receipts, and return authorizations; prepare for and support physical inventory, including auditing the third-party team on inventory day.
• Keep counters and shelves clean and well merchandised, and remain knowledgeable about store systems and equipment.
• Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, and returns; support the Pickup Program.
• When serving as leader on duty in designated stores, operate the assigned point-of-sale system and handle sales records, returns, voids, refunds, cash drops, and change requests.
• Comply with company policies and procedures and maintain respectful relationships with coworkers.
• Attend company training and complete e-learning modules, including safety training; obtain and maintain state-required pharmacy licensure or certification.
• Coach and develop team members' capabilities with inventory systems; when serving as leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
• Complete additional activities and tasks as assigned.