Inventory Specialist

Walgreens•Southington, CT

21d•$19 - $24

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management and oversees receiving, counting, ordering, pricing, returns, On-Shelf Availability, planogram accuracy, and other in-store inventory processes. It reviews and coordinates the use of reports and system applications that affect inventory balances and pricing, and maintains asset protection practices and claims for inventory discrepancies and damaged goods. In designated stores, the Inventory Specialist may open or close the store in the absence of store management and perform required start-up, cash-handling, cashier, and readiness duties. The role also engages customers, models service standards, coaches team members, and may act as leader on duty to resolve customer issues and coordinate store tasks. The position completes front-end and pharmacy inventory operations, including shipment receipt and posting, order and return processing, scan outs, inventory counts, pricing activities, compliance tasks, records retention, and preparation for physical inventory. Pharmacy activities are performed under the supervision of the pharmacist-in-charge. The Inventory Specialist attends required training, completes e-learning and safety modules, and obtains and maintains pharmacy licensure or certification when required by the state.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification when required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train storewide inventory best practices and standard operating procedures for front-end and pharmacy operations.
Support pharmacy inventory management, including receiving, counting, ordering, returns, and required inventory activities under the pharmacist-in-charge’s supervision.
Maintain On-Shelf Availability and execute receiving, counting, pricing, returns, and other in-store inventory processes.
Validate planograms and coordinate the appropriate use of reports and system applications affecting on-hand balances and pricing.
Maintain front-end and pharmacy asset-protection techniques and file claims for overages, shortages, order errors, and damaged goods, including prescription drugs.
In designated stores and in the absence of store management, open or close the store and complete required system start-ups, cash handling, cashier duties, and floor and stockroom preparation.
Engage customers, offer assistance, model customer-service best practices, and, when serving as leader on duty in designated stores, resolve customer issues and answer questions.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store; verify physical receipt, follow up on undelivered scheduled receipts, and open tickets to correct inaccurate orders.
Under the pharmacist-in-charge’s supervision, verify and complete pharmacy shipment and order postings, perform tote audits as needed, and report shortages or damaged products.
Complete the On-Shelf Availability process for planogrammed departments, including disposals, call-ins, vendor returns before expiration, and scan outs and scan-out returns.
Complete pharmacy recalls, vendor returns, non-controlled and damaged salvage returns, applicable excess-inventory returns or transfers, and verification of prescription claims under pharmacist-in-charge supervision.
Execute pricing activities, including price changes, markdowns, markdown deletions, accurate signage, and additional regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining and ordering consigned inventory as required.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Maintain accurate inventory counts and on-hand quantities across departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts under pharmacist-in-charge supervision.
Ensure inventory compliance with state and local laws for regulated products such as alcohol and tobacco.
Maintain inventory records and systems for products received; organize and retain invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including preparing sales floor, stockroom, and pharmacy and auditing the third-party team.
Keep counters and shelves clean and well merchandised; remain knowledgeable about store systems and equipment.
Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, package returns, and Pickup Program execution.
When serving as leader on duty in designated stores, register sales on the assigned POS system and complete related point-of-sale tasks, including returns, voids, refunds, cash drops, and providing change.
Comply with company policies and procedures and maintain respectful coworker relationships.
Attend company training, complete e-learning and safety training, and obtain and maintain a valid pharmacy license or certification when required by the state.
Coach and develop team members in inventory systems; when serving as leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional assigned activities and tasks.