Inventory Specialist

Walgreens•Bedford, NH

20d•$18 - $23•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory management and is responsible for receiving, counting, ordering, pricing, returns, on-shelf availability, planogram accuracy, inventory reporting, and asset protection. In designated stores, the specialist may open or close the store and serve as the leader on duty in the absence of store management. The role also supports customer service, store operations, package delivery and pickup activities, inventory compliance, physical inventory, and accurate inventory records. The specialist coaches team members on inventory processes and systems, completes required training, and maintains a state-required pharmacy license or certification.

Requirements

Internal candidates must have six months of prior Walgreens work experience; external candidates must have one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, transfers, scan outs, smart counts, and verification of inventory and prescription claims.
Receive, count, price, and process returns for merchandise; maintain on-shelf availability and validate planogram accuracy.
Review and coordinate the use of reports and system applications affecting on-hand balances and pricing.
Execute and maintain asset protection practices and file claims for overages, shortages, order errors, and damaged goods, including prescription drugs.
In designated stores, open or close the store in the absence of management and complete required start-up, cash-handling, cashier, floor, and stockroom readiness activities.
Engage customers, offer assistance, model customer-service best practices, and, when serving as leader on duty, resolve customer issues and answer questions.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store; take appropriate action on delivered or missed receipts, correct inaccurate orders, and open tickets as needed.
Complete the on-shelf availability process, including disposals, call-ins, vendor returns, and scan outs and scan-out returns for subscribed departments.
Complete pricing activities, including price changes, markdowns, markdown deletions, signage, and other applicable regulatory pricing tasks.
Support front-end and pharmacy ordering, order expense items, monitor pharmacy manual orders for excess, and maintain consigned inventory.
Update and place designated pull-and-quarantine items in the assigned holding area; maintain accurate on-hand quantities across departments, stockroom, overstock locations, and pharmacy.
Ensure compliance with state and local inventory laws for regulated products.
Maintain inventory records and organize invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including preparing store areas and auditing the third-party team.
Keep counters and shelves clean and well merchandised; maintain knowledge of store systems and equipment.
Assist and coach the team on package delivery activities, package scanning and returns, daily inventory functions, and Pickup Program execution.
When serving as leader on duty in designated stores, operate the point-of-sale system and complete sales, corrections, returns, refunds, cash drops, and change requests as applicable.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification as required by the state.
Coach and develop team members in inventory systems; when serving as leader on duty, communicate tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and other assigned tasks.