Inventory Specialist

Walgreens•Stafford Township, NJ

20d•$18 - $19

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory management, champions On-Shelf Availability, and handles receiving, counting, pricing, returns, planogram accuracy, inventory systems, and asset protection. In designated stores, the specialist may open or close the store and serve as leader on duty when store management is absent. The role helps deliver a positive customer experience by engaging customers, modeling customer-service best practices, and resolving customer issues when serving as leader on duty. It also executes and coaches team members on inventory, receiving, ordering, pricing, package delivery, and other store operations. Pharmacy-related duties are performed under the supervision of the pharmacist-in-charge. The specialist maintains accurate inventory records and on-hand quantities, supports physical inventory, ensures compliance with applicable state and local regulations for regulated products, and organizes documentation related to inventory activities. The role attends company training and e-learning, maintains a state-required pharmacy license or certification, and serves as a liaison between management and non-management team members by coaching on inventory systems and communicating assigned tasks and relevant issues.

Requirements

Internal candidates: six months of prior Walgreens work experience; external candidates: one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens, with an evaluation on file.

Responsibilities

Execute, monitor, and train team members on inventory best practices and standard operating procedures across the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, posting shipments, tote audits, returns, recalls, transfers, and reporting shortages or damaged products under pharmacist-in-charge supervision.
Champion On-Shelf Availability and complete related processes, including scan outs, disposals, call-ins, and vendor returns before expiration.
Validate planograms and complete pricing activities, including price changes, markdowns, markdown deletes, signage, and regulatory pricing tasks.
Review and coordinate the proper use of reports and system applications affecting inventory on-hand balances and pricing.
Execute and maintain front-end and pharmacy asset protection practices; file claims for overages, shortages, order errors, and damaged goods.
Create, review, and receive warehouse and vendor orders; scan deliveries while vendors are present and resolve inaccurate or undelivered orders.
Support front-end and pharmacy ordering, order expense items, monitor pharmacy manual orders for excess, and maintain consigned inventory.
Maintain accurate inventory counts and on-hand quantities in departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts.
Update and place designated pull-and-quarantine items in the appropriate holding area.
Ensure inventory compliance with state and local laws regarding regulated products, such as alcohol and tobacco.
Maintain inventory records and systems; organize and retain invoices, receipts, and return authorizations.
Prepare for and support physical inventory, including preparing the sales floor, stockroom, and pharmacy and auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised.
Assist and coach the store team on package delivery activities, package scanning and returns, daily inventory functions, and Pickup Program execution.
When designated as leader on duty, open or close the store as needed, complete required start-up and cash-handling tasks, prepare the floor and stockroom, and handle point-of-sale transactions and related activities.
Engage customers, offer assistance, model customer-service best practices, and resolve customer issues when serving as leader on duty.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification as required by the state.
Coach and develop team members on inventory systems; communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and other assigned tasks.