Inventory Specialist

Walgreens•Colchester, VT

20d•$19 - $24•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management and handles receiving, counting, ordering, pricing, returns, planogram accuracy, on-shelf availability, inventory records, and asset protection. It also uses reports and system applications to help maintain accurate on-hand balances and pricing, and files claims for merchandise overages, shortages, order errors, and damaged goods, including prescription drugs. The specialist engages customers and models customer-service best practices. In designated stores, when acting as leader on duty, the role may resolve customer issues, coordinate team tasks, handle sales and point-of-sale transactions, and open or close the store in the absence of store management. The position also coaches team members on inventory processes, package delivery activities, and store systems; attends required training; and maintains any pharmacy license or certification required by the state.

Requirements

Internal candidates: six months of prior Walgreens work experience; external candidates: one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory best practices and standard operating procedures for front-end and pharmacy operations.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, and inventory transfers, under the supervision of the pharmacist-in-charge where specified.
Receive, scan, count, price, and process returns for inventory; maintain accurate on-hand quantities, inventory records, invoices, receipts, and return authorizations.
Validate planograms and complete the end-to-end On-Shelf Availability process, including scan outs, disposals, call-ins, and vendor returns before expiration.
Review and coordinate proper use of reports and system applications that affect inventory balances and pricing.
Execute and maintain front-end and pharmacy asset-protection techniques and file claims for overages, shortages, order errors, or damaged goods.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are present, verify physical receipt, address undelivered or inaccurate scheduled receipts, and open tickets as needed.
Verify or complete pharmacy shipment and order postings, tote audits, and accurate reporting of shortages and damaged products.
Complete pricing activities, including price changes, markdowns, markdown deletions, signage accuracy, and regulatory pricing tasks.
Support ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update and place designated pull-and-quarantine items in the assigned holding area.
Maintain accurate front-end, stockroom, overstock, and pharmacy inventory counts, including pharmacy smart counts.
Ensure inventory compliance with state and local laws governing regulated products such as alcohol and tobacco.
Prepare for physical inventory and support inventory-day activities, including preparing the sales floor, stockroom, and pharmacy and auditing the third-party team.
Keep counters and shelves clean and well merchandised; remain knowledgeable about store systems and equipment.
Assist and coach the store team on package delivery activities, package scanning and returns, daily inventory functions, and the Pickup Program.
In designated stores when acting as leader on duty, open or close the store as needed, complete required start-ups and cash-handling duties, prepare the floor and stockroom, and perform assigned POS and customer-service transactions.
Engage customers, offer assistance, model customer-service best practices, and resolve customer issues when serving as leader on duty.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification when required by the state.
Coach and develop team members in inventory systems, communicate assigned tasks when serving as leader on duty, and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.